Hello,
We have a guest portal design for employees to connect their personal devices to. This BYOD guest SSID is working well with Windows computers; but, not so much with Android devices, Linux operating sytems, or apple Iphones.
This guest SSID, provides an IP Address from the Controller and users must sign in with a Captive Portal. The authentication is happening with RADIUS servers that employees must use to sign into. We have a different SSID (WLan) for non-employees to use and tha tSSID works just fine. No problems is connecting and re-connecting; but, the difference is the other Guest SSID is using a local usernbame on teh controller not a radius Server.
Windows devices works well and can roam between APs and when the device gets disconnected I check with the 'show user-table' command; but, my adroid device and other non-windows devices for some reason cannot get re-connected unless I manaully remove the MAC address from the Controller's User-table.
>aaa user delete mac XX:XX:XX:XX:XX<enter>.
It is bad and I have created a case with Aruba. The devices are disconnected because they get out of range or if they manually disconnect from the SSID and since the controller still registers them as being connected they cannot get the sign on page again.
It appears that non-windows devices have a problem where the SSID wants it to go to the Captive Portal (login gueest role) instead of re-authenticating them automatically since they are already in the user table.
Question: How can we by pass the captive protal sign on page if the MAC address is already set with the in paut-auth role?
Like I said WIndows devices work well and we do nto have this problem with teh old HP MSM760 that we wish to replace with Aruba Wireless.