Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Aruba S3500 - password recovery

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  • 1.  Aruba S3500 - password recovery

    Posted Apr 03, 2012 06:10 AM

    Is there a way to get the switch back to it's factory default? I tried using the LED display, but that doesn't work. I tried it via de purgeenv commando through rommon, but that doesn't work either.

     

    I did a format flash and a tftpboot, but still I get a prompt to enter username and password. Or is there another way to execute some sort of password recovery procedure?



  • 2.  RE: Aruba S3500 - password recovery

    Posted Apr 03, 2012 10:22 AM

    I am not sure if it works for the S3500 as it does on the controllers, but have you tried the following:

     

    Console into the device

     

    User: password

    Password: forgetme!

    (aruba) >enable

    Password: enable

    (aruba) #configure terminal Enter Configuration commands, one per line. End with CNTL/Z

    (aruba) (config) #mgmt-user admin root Password: <new admin password>

    Re-Type password: <new admin password>

    (aruba) (config) #exit

    (aruba) #exit

    (aruba) >exit

     

    User: admin

    Password: <new admin password>

    (aruba) >enable

    Password: enable

    (aruba) #configure terminal Enter Configuration commands, one per line. End with CNTL/Z

    (aruba) (config) #enable secret

    Password: <new enable password>

    Re-Type password: <new enable password>

     (aruba) (config) #write memory



  • 3.  RE: Aruba S3500 - password recovery

    Posted Apr 23, 2012 10:00 AM

    The above steps work as I just performed this on our 3500 via the console. Thanks for the input...



  • 4.  RE: Aruba S3500 - password recovery

    Posted Jul 22, 2014 05:07 PM

    This worked for me on a 3200, up to the point that i get to change the password.  It then says that the password does not meet the password complexity requirements 



  • 5.  RE: Aruba S3500 - password recovery

    EMPLOYEE
    Posted Jul 22, 2014 06:16 PM

    Can you print the exact message you received?

     

    I initially thought the issue could be that a password policy had been enabled on your switch but I can't replicate an error that says "password complexity".

     

    Here is an example of a policy when it is enabled.

     

    !
    aaa password-policy mgmt
       enable
       password-min-length 10
    !

     

    (host) #show aaa password-policy mgmt

    Mgmt Password Policy
    --------------------
    Parameter                                                                                                 Value
    ---------                                                                                                 -----
    Enable password policy                                                                                    Yes
    Minimum password length required                                                                          10 characters
    Minimum number of Upper Case characters                                                                   0 characters
    Minimum number of Lower Case characters                                                                   0 characters
    Minimum number of Digits                                                                                  0 digits
    Minimum number of Special characters (!, @, #, $, %, ^, &, *, <, >, {, }, [, ], :, ., comma, |, +, ~, `)  0 characters
    Username or Reverse of username NOT in Password                                                           No
    Maximum Number of failed attempts in 3 minute window to lockout user                                      0 attempts
    Time duration to lockout the user upon crossing the "lock-out" threshold                                  3 minutes
    Maximum consecutive character repeats                                                                     0 characters



  • 6.  RE: Aruba S3500 - password recovery

    Posted Apr 04, 2012 05:34 PM

    To recover S2500/S3500 back to factory default password (aruba/aruba123) is same as other controller; that is "password/forgetme!" works..

    To use LCD to bring up factory default configuration, please do the following ..

    1.> ":Maintenance" -> "Factory Default" (same as "write erase" at CLI)

    2.> "Maintenance" -> "System Reboot" (same as "reload" at CLI)

    Please note - same as CLI commands - "write erase" only roll back the configuration to factory default but then needs "reload" to bring up the active configuration as factory default.



  • 7.  RE: Aruba S3500 - password recovery

    Posted Mar 08, 2024 09:29 AM

    I have the S3500-48P and that sucker refuses to reset to factory defaults no matter what. I even went inside and replaced the button battery which looked original, and still it wouldn't reset. This ordeal started a few weeks ago when I tried to GUI in, it would not connect and the browser kept saying:

    This site can't be reached

    The webpage at https://192.168.1.228:4343/ might be temporarily down or it may have moved permanently to a new web address.

    ERR_SSL_KEY_USAGE_INCOMPATIBLE
    Is there a reset jumper inside next to the battery where I need to jumper some pins?
    Thanks for any help you can give.



  • 8.  RE: Aruba S3500 - password recovery

    EMPLOYEE
    Posted Mar 08, 2024 09:43 AM

    The ERR_SSL_KEY_USAGE_INCOMPATIBLE browser error you're seeing is because of how modern browsers treat old self-signed certificates. Can you still SSH into the switch?

    To get around ERR_SSL_KEY_USAGE_INCOMPATIBLE, try a different browser, an older browser version, or disabling RSAKeyUsageForLocalAnchorsEnabled for Chromium based browsers.