Wireless Access

Reply
Occasional Contributor I

Aruba620 Controller License Database error.

Hello,

When I try to add a license or show license, I get the following:

"Error accessing the License Database. Please contact customer support to get the license database repaired"

.
ArubaOS (MODEL: Aruba620-US), Version 6.2.1.4

 

I could not find anything anywhere regarding this.

Anyone came across this error and was able to fix it?
Thanks!

 

Guru Elite

Re: Aruba620 Controller License Database error.

Did you already have licenses installed?  If no, just do a write erase all and start over...

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.4 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
Sign up for Security Alerts
Aruba Technical Webinars
Occasional Contributor I

Re: Aruba620 Controller License Database error.

Thanks, 

Occasional Contributor I

Re: Aruba620 Controller License Database error.

I did have licenses installed, aps work fine.

Thanks

Guru Elite

Re: Aruba620 Controller License Database error.

Type "show license verbose" and save all of the keys before doing a write erase all.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.4 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
Sign up for Security Alerts
Aruba Technical Webinars
Occasional Contributor I

Re: Aruba620 Controller License Database error.

I still get the same error.

I have the licenses.

(COA-Aruba620) #show license verbose
Error accessing the License Database. Please contact customer support to get the license database repaired.

Thanks!

Occasional Contributor I

Re: Aruba620 Controller License Database error.

I can see them like this.

(COA-Aruba620) #show license-usage ap

AP Licenses
-----------
Type Number
---- ------
AP Licenses 4
Overall AP License Limit 4

AP Usage
--------
Type Count
---- -----
CAPs 2
RAPs 0
Remote-node APs 0
Tunneled nodes 0
Total APs 2

Remaining AP Capacity
---------------------
Type Number
---- ------
CAPs 2
RAPs 2

(COA-Aruba620) #show license-usage user

User License Usage
------------------
Name Value
---- -----
License Limit 256
License Usage 0
License Available 256
License Exceeded 0

Guru Elite

Re: Aruba620 Controller License Database error.

Did you already do a "write erase all" and reboot?  Did you do a "show license verbose" to copy them off first?


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.4 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
Sign up for Security Alerts
Aruba Technical Webinars
Occasional Contributor I

Re: Aruba620 Controller License Database error.

I did not do a write erase all.

When I do a show license verbose I get the same error.

I do have the license keys though.

Thanks

Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: