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Occasional Contributor II

Re: Auth server did not reply in time or auth module is too busy using aruba

yes tacacs key is correct in clearpass server and other parameter.

Guru Elite

Re: Auth server did not reply in time or auth module is too busy using aruba

Okay.  Can the firewall team see hits from the controller on the TACACS port?  They should be able to show you the statement allowing traffic on port 49.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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MVP Expert

Re: Auth server did not reply in time or auth module is too busy using aruba

I've found the log-collection function on CPPM to be very helpful - specifically the fact that it will include a packet capture.

The collection gives you the incoming request (if it gets to CPPM) and the decision making process followed by the outgoing reply if you get the timing right.

 

Capture.PNG

 

--Matthew

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