Wireless Access

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Frequent Contributor I

Can not reprovision AP with older image until it upgrades!

Hi All,

 

I having a problem of reprovision the AP. Because on the Aruba controller dashboard console, status for the AP 175 was unprovision and every 2 to 3 minutes keep on reboot actually this AP 175 was already provision and able to report back to controller. Aruba controller running 6.1.3.4, I have try to upgrade the firmware to 6.1.3.7 but the problem still the same.  I have attach the screenshot of the error message.

Guru Elite

Re: Can not reprovision AP with older image until it upgrades!

Type "show log system 50" and see if it has any information about that AP.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Frequent Contributor I

Re: Can not reprovision AP with older image until it upgrades!

Problem solved. My customer told me that, is they switch problem.

Occasional Contributor II

Re: Can not reprovision AP with older image until it upgrades!

How done problem solved ? On controller 6.4.2.6 v running but same problem appear ( AP 205 )

Guru Elite

Re: Can not reprovision AP with older image until it upgrades!


ersinerol wrote:

How done problem solved ? On controller 6.4.2.6 v running but same problem appear ( AP 205 )


ersinerol,

 

Does the access point say "upgrading" when you go to provision it?  You should let it sit for at least 10 minutes to make sure it is completed upgrading.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Occasional Contributor II

Re: Can not reprovision AP with older image until it upgrades!

I am using AP installation wizard. At the end of this problem appear ( Attached PNG file)

 

Thank you

Guru Elite

Re: Can not reprovision AP with older image until it upgrades!

Can you wait 10 minutes until it upgrades?

 

Try to go to Configuration> Wireless> AP Installation.  See if the access point has something in the "Flags" or "Status" column to indicate what is happening.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.3 User Guide
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Occasional Contributor II

Re: Can not reprovision AP with older image until it upgrades!

What does flag UI mean ?

Guru Elite

Re: Can not reprovision AP with older image until it upgrades!

Unprovisioned and Inactive.

From the screenshot, it looks like your AP's Group is misspelled.  I would reprovision it and put it in the correct group.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.3 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Occasional Contributor II

Re: Can not reprovision AP with older image until it upgrades!

Thank you Colin.

 

I attached 2 PNG files. AP Group normally selected but under AP IP address diffent appear and i can not edit this tab. How can i fix it ?

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