Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Can't log into factory default IAP-215 AOS 8.6.0.2

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  • 1.  Can't log into factory default IAP-215 AOS 8.6.0.2

    Posted Feb 12, 2020 07:44 PM

    Hi all,

     

    I'm hoping I'm missing something trivial but I factory defaulted (used the reset button) an IAP-215 to AOS 8.6.0.2 but I can't seem to login. I performed the factory reset procedure before and after the upgrade and admin/admin isn't working. Any ideas what I could be missing?

     

    Thanks!

    -Ryan



  • 2.  RE: Can't log into factory default IAP-215 AOS 8.6.0.2
    Best Answer

    MVP GURU
    Posted Feb 12, 2020 08:01 PM

    Use admin as the username and the Serial Number as the password.



  • 3.  RE: Can't log into factory default IAP-215 AOS 8.6.0.2

    Posted Feb 12, 2020 08:10 PM

    Thanks!! - This worked.

     

    Of note, this runs contrary to Aruba's published (and very recently updated) documentation. Oy



  • 4.  RE: Can't log into factory default IAP-215 AOS 8.6.0.2

    MVP GURU
    Posted Feb 12, 2020 08:16 PM

    Here is a link showing the login process for the newer code APs

     

    https://www.arubanetworks.com/techdocs/Instant_85_WebHelp/Content/instant-ug/prov-iap/login-to-iap-ui.htm

     



  • 5.  RE: Can't log into factory default IAP-215 AOS 8.6.0.2

    Posted Apr 29, 2020 04:44 AM

    I have bought an used Aruba iap 215 rw . I reset it a few times an made configuration. After that, when I connected it to internet , it  Works  almost 1 minutes then it changes its config to different wifi name and I coundnt to connect it. How can I solve it.

    SN: CK0265552

    Thanks now

     



  • 6.  RE: Can't log into factory default IAP-215 AOS 8.6.0.2

    Posted Apr 29, 2020 05:12 AM

    You need to contact Aruba TAC.  The device was most likely assigned to a Central Account.

    You may be required to show proof of purchase of the device.