Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Cannot get IP Address After rebooting controller

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  • 1.  Cannot get IP Address After rebooting controller

    Posted Jan 24, 2018 01:06 AM

    Hi, my name is zul frm jakarta. I am a new user in operating Aruba. I have a big issues about connections. My case is, when I've rebooted the controller it will always success and going smooth, but unfortunetly there were some devices like smartphone and notebook not able to get IP Address and mostly it's happening on Apple product such as iphone and macbook. It's very unconfortable for the company, what's wrong with that ? Is there wrong configuration on it? please help me to get the hell out of this situation.



  • 2.  RE: Cannot get IP Address After rebooting controller

    EMPLOYEE
    Posted Jan 24, 2018 02:20 AM

    Hi, if this is a critial issue i would recommend rasising a support ticket with HPE Aruba TAC for problem resolution.



  • 3.  RE: Cannot get IP Address After rebooting controller

    Posted Jan 24, 2018 02:44 AM
      |   view attached

    Hi Mat,

     

    Thanks for advicing it's very helpful. Is that possible if I clear IP DHCP binding for this problem ? if yes, How do I do that ? I captured the configuration of DHCP on it.



  • 4.  RE: Cannot get IP Address After rebooting controller

    EMPLOYEE