Hi all,
I've just moved one of our SSIDs over to a Captive Portal but noticed an issue when a client has been connected for some time.
My Android phone sits connected to the Wi-Fi network, its IP address is active and can contact an internal device but when trying to access any web content it fails with ERR_CONNECTION_RESET
If I turn Wi-Fi off on the device then back on again the Internet connection then picks up again, any ideas what could be causing this?
- SSID Station Ageout Time = 1000 sec
- User Idle Timeout = 1800 sec (Global Option)
- L3 Authentication User Idle Timeout = 43200 sec
I think looking at the numbers above my initial theory is the network timeout is less than the Captive Portal timeout so the network connection gets dropped before the user is prompted to re-authenticate on the portal?
If the above is correct what would be some realistic numbers to set for the above so we can show as few authentication promots as possible (preferably the user could go throughout the day without re-authenticating) but not cause any RF \ controller issues?