Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Client cannot obtain dhcp address

This thread has been viewed 9 times
  • 1.  Client cannot obtain dhcp address

    Posted Jul 11, 2014 03:04 PM

    So I am using an external DHCP server in order to lease addresses to wireless clients through the controller. Clients are only getting 169.x.x.x addresses and in the logs I see. Jul 11 14:32:55 dhcpd: DHCPDISCOVER from *MAC ADDRESS* via eth1: unknown network segment Jul 11 14:32:55 dhcpd: DHCPDISCOVER from *MAC ADDRESS* via 10.x.x.x: unknown network segment Please let me know of what other information you will need from me.



  • 2.  RE: Client cannot obtain dhcp address

    EMPLOYEE
    Posted Jul 11, 2014 03:15 PM

    What is providing DHCP?

    Do you have a helper address?

     



  • 3.  RE: Client cannot obtain dhcp address

    Posted Jul 11, 2014 04:16 PM
    Windows Server is providing DHCP address, I have pinged the server from the aruba controller so there is connectivity and I have put the helper address in the IP Interface on the Controller as well.


  • 4.  RE: Client cannot obtain dhcp address

    EMPLOYEE
    Posted Jul 11, 2014 04:17 PM

    Did this ever work, or it never worked?

     



  • 5.  RE: Client cannot obtain dhcp address

    Posted Jul 11, 2014 04:20 PM
    Well, previously we were always using the Controllers onboard DHCP Server which has an enforced limit of 512 addresses now so this is the first time I have had to use an external dhcp server....so yeah this has never worked before.


  • 6.  RE: Client cannot obtain dhcp address

    EMPLOYEE
    Posted Jul 11, 2014 04:21 PM

    Do you still have the DHCP server on the controller enabled?  If you do, disable it.  Also make sure that you have the scope defined on the DHCP server for the correct subnet.

     



  • 7.  RE: Client cannot obtain dhcp address

    Posted Jul 11, 2014 04:42 PM
    Unfortunately the DHCP server on the controller is actually giving out addresses to a production network right now so it cannot be turned off, however I do know that the external dhcp server is set up for the correct vlan.


  • 8.  RE: Client cannot obtain dhcp address
    Best Answer

    EMPLOYEE
    Posted Jul 11, 2014 04:44 PM

    Something else must be wrong.

     

    The DHCP messages simply say that the DHCP server on the controller does not have scopes for those addresses, so it is not really helpful here.  Is the default gateway of the clients the controller?  Are you doing NAT on that subnet through the controller?

     



  • 9.  RE: Client cannot obtain dhcp address

    Posted Dec 01, 2014 02:59 PM

    Did this ever get resolved?  We are having the same issue with one of our clients, and seeing the same error message.  One thing that I noticed in our environment is that the sourceIP of dhcp request is coming from the originating vlan interface, which is actually a vlan that is terminated by the controller and not routed in the internal network. The DHCP is being forwarded through a different vlan on the controller which is connected to the wired network.  The problem is, the server is replying with a dhcp offer, but the network doesn't have a route back to that subnet. 

     

    This seems like an issue with how the DHCP helper is forwarding the DHCP request.  With the limitation that has been set on the number of DHCP IP's that the controller can issue, but the desire to still "hide" client vlan's behind the controller and not have to route the traffic internally, it is becoming necessary to send the DHCP to an external server ... but if I don't want to route these "hidden" subnets, how will the server ever get the address back to teh client if the source IP of the DHCP request is the IP of the client vlan?  That is what the "relay agent IP" is with the DHCP request.  The actual src IP of the packet should be whatever interface is used to route the traffic to the DHCP server.

     

    Or am I missing something?

     

     

     



  • 10.  RE: Client cannot obtain dhcp address

    Posted Dec 02, 2014 07:40 AM

    HI Refuge7,

     

    Can you share packet capture on the ethernet port of the DHCP server and also output of " show interface vlan <# where wireless clients are mapped> " , "show ip dhcp database" and "show ip interface brief", so that I can understand your configuration and give a solution.

     

    Cheers,

    Venu Puduchery



  • 11.  RE: Client cannot obtain dhcp address

    Posted Feb 24, 2020 01:53 AM

    I have a similar problem could you help with a solution how to solve this problem?