Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Client keeps changing APs

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  • 1.  Client keeps changing APs

    Posted Jan 23, 2013 02:33 PM

    Hello Airheads,

      I have an issue with one OSX client. The user reported slow to intermittent internet. I found that this client constantly (every 5 minutes or so) associates with a different AP. The client is in close proximity to the AP for that section of the building. The laptop will then associate with AP's up to 3 floors above. The AP that is in close proximity has an average of 20 clients connected.

     

    I am at a loss here as my aruba-fu is weak.

     

    Thanks in advance for any advice,

    JW



  • 2.  RE: Client keeps changing APs

    Posted Jan 23, 2013 02:55 PM

     

    Do you only see this behavior with Mac OS X ?



  • 3.  RE: Client keeps changing APs

    Posted Jan 23, 2013 03:34 PM

    I see with only this one client computer (which is an OSX machine)



  • 4.  RE: Client keeps changing APs

    Posted Jan 23, 2013 03:36 PM

     

    What code are you running ?



  • 5.  RE: Client keeps changing APs

    Posted Jan 24, 2013 07:26 AM

    my 3600 controller is running 6.1.3.6



  • 6.  RE: Client keeps changing APs

    EMPLOYEE
    Posted Jan 24, 2013 08:39 AM

    Please open a TAC case in parallel, if you have not already.

     



  • 7.  RE: Client keeps changing APs

    Posted Jan 25, 2013 07:15 AM

    I have TAC open now