Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Controller GUI not working

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  • 1.  Controller GUI not working

    Posted Dec 06, 2015 11:56 PM

    Dear team

     

    we have upgraded aruba controller IOS image from 6.1 to 6.4 and now we are not able to login to the controller with GUI interface..

     

    kindly do the needfull as my network is down

     

     

    regards

     

    suresh kumar k



  • 2.  RE: Controller GUI not working

    EMPLOYEE
    Posted Dec 06, 2015 11:58 PM

    Can you even ping the controller?  Can you SSH into it?

     



  • 3.  RE: Controller GUI not working

    Posted Dec 07, 2015 12:07 AM

    i am able to ping to the controller and able to accessto the controller with putty

     

    regards

     

    suresh



  • 4.  RE: Controller GUI not working

    EMPLOYEE
    Posted Dec 07, 2015 12:09 AM

    You should type "show ap active" to make sure you access points are up on the commandline.

     

    You should clear your browser cache.  6.1 yto 6.4 is a major upgrade.  Did you look at the upgrade instructions in the release notes to see if this was possible?

     



  • 5.  RE: Controller GUI not working

    Posted Dec 07, 2015 12:23 AM

    i dont think so its web browser problem, i tried in 3 laptops same issue.



  • 6.  RE: Controller GUI not working

    Posted Dec 07, 2015 08:09 AM

    What is the output of the show port status command?. Check that the ports are trusted.



  • 7.  RE: Controller GUI not working

    EMPLOYEE
    Posted Dec 07, 2015 12:24 AM

    Are your access points up?  If not, please open a TAC case.