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Occasional Contributor II

Dashboard AOS8 Mobility Controller

Hello,

 

I'm trying to monitor VIA user from my Mobility Controller Dashboard.

When I click on Remote User I can see only one user connected but when I go to managed Licences, I see that 30/40 Licences are used. Why do I have a gap between these 2 informations?

Also, when I monitor these connections on Airwave, I also see 30 users connected through VPN.

 

Does the MC Dashboard only show users who initiate traffic and not  users who have not logged out but remain inactive?

 

Thank you,

 

best regards

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Guru Elite

Re: Dashboard AOS8 Mobility Controller

What version of ArubaOS?

 

Please post screenshots to illustrate what you are talking about.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
Occasional Contributor II

Re: Dashboard AOS8 Mobility Controller

Hello,

AOS 8.4

 

On the MC Dashboard, I can see only 1 Remote Client:

Christophe13009_0-1584538286631.png

On the MC Licence I can see 33 Licences used:

Christophe13009_1-1584538400000.png

Best Regards,

 

Christophe

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Guru Elite

Re: Dashboard AOS8 Mobility Controller

AOS 8.4 is end of life and has plenty bugs that are not going to be fixed as a result.  This could be one of them.

https://www.arubanetworks.com/support-services/end-of-life/#ArubaOSSoftware

 

I would open a TAC case and see if and when this issue was fixed in 8.5 or 8.6


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
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Occasional Contributor II

Re: Dashboard AOS8 Mobility Controller

Alright, thank you cjoseph

 

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