Wireless Access

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Default gateway ping high - Please help!

I have a cable modem router C7000-100NAS.

I can't seem to figure out why when I ping the default gateway( I get high pings ranging from 8ms to 500 ms, this is NEVER below 2ms as it should be. I've even tried to connect using wired connection but still couldn't get something like as low as <4. I've tried disconnecting everything else, restarting/resetting the router.

Does it have anything to do with the cable/router being two in one?

This greatly effects my gaming ping as well as streaming to my Nvidia Shield.

MVP Expert

Re: Default gateway ping high - Please help!

What Aruba products are in use and how are they connected on your network, to your cable modem?

Jerrod Howard
Distinguished Technologist, TME
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