We are having issues while trying to upgrade our environment. A detailed document has been attached with all troubleshooting steps provided.
I've decided to put it within the post as some people probably don't want to download the document (I can understand).
- Correct me if I am incorrect in the design layout above.
- The MM hardware version doesn’t need to purchase an additional license since it should already come embedded with one. I notice this only when adding AP Evaluation licenses. Once you move to another tab, the permanent license disappears from the screen.
- When I upgrade my existing 620/650/3200/3600 bundled controllers to 7200 series controllers, the mobility controller license should automatically carry over so that I do not need to purchase additional controller licenses. These licenses should automatically merge onto Mobility Master when I migrate to MM. Correct?
- My migration will carry over all actual physical AP licenses (PER/RF/PER) except for the bundled licenses which aruba will look into once I migrate all controllers over.
HUGHES HUBBARD ERRORS USING MIGRATION TOOL:
- Referring to ArubaOS 8.2.2.x Migration Guide.pdf
Installing the Migration Tool
Step 11, page 14 it states to ping (Link is in document.)
I do this but I don’t get a response. If I put it in my chrome, it works. My coworkers feel hpe is
not allowing ping since as you can see I am able to ping google.com and hp.com does provide a partial response.
- (Link in document) ( https to the Migration Tool server) only worked in IE 11, failed in Google Chrome and Microsoft Edge
- Attempted to do the Preview Config.
NJCWLC01 (nj 7210 controller running 6.5.4.8), # tar flash to create a flash.tar.gz file
FTP the file to workstation pc. Using Winzip or 7zip to untar the file into a flash folder.
Error in Winzip and 7zip, referring to a cert.
Upload Device Config: c:\tftp-root\flash\config\default.cfg as stated on webpage
Click Convert & Download.
Received this error: Message from Webpage : 500
This error is too generic to see why it is giving that.
To rule out or network, I installed Vmware workstation evaluation on my home laptop. I opened the MigrationTool_V3.2.3.ova file and configured it to use my laptop. Copied the flash.tar.gz file to my laptop and untar using winzip. Open google chrome and got the same 500 error
- Attempted to do an actual migration. Chose Upgrade to 8.x and manual
Chose Migration mode: HMM since we have a hardware mobility master
For Existing Deployment mode: you only have Master-Local or All Master options. I chose All master since if I upgrade my existing controllers to 7200 series, they will all be Standalone Masters
Common Node Name: I enter HHR (node will be created as /md/HHR)
Migration Licenses: Yes
MNP username: (Link in document) (be advised, I had aruba migrated my HP-Aruba to asp.arubanetworks.com portal site. Value on HPE are now read only)
Next Page
Add Device
IP Address: 10.33.69.6 (ip of the njcwlc01 nj 7210 controller which has OS 6.5.4.8)
Username: admin
8.x image: ArubaOS_72xx_8.3.0.5_68279 (I uploaded the os to migration tool)
6.x image: ArubaOS_72xx_6.5.4.8_65873 (I uploaded the os to migration tool)
Image Partition: 1 (I chose 1 so I can go back to 0 6.5.4.8 if needed)
Authentication: PSK
IPSec Key: enter the key
Node exists: if you choose NO or Yes, you still need to enter the node name
Node name: by default it shows “node will be created as /md/HHR” BUT if I enter a name, which I have to , it will changed to /md/HHR/NorthAmerica
Does this mean my MM image (global) will sit on HHR
But my local image will sit on NorthAmerica
And all items UNDER NorthAmerica will get that NorthAmerica image?
Click Proceed
Click Ok to AP warning message
Now to enter all PASSWORDS
When I enter all passwords and click on Start Upgrade, it starts processing and shows the % health check and eventually it fails due to the fact it could NOT connect to MNP.
As in the Step1, Migration Tool, ping (Link in document) did not provide a response but (Link in document) in any browser works so we are not blocking the site.
I thought maybe the fact my HPE-Aruba licenses were moved to asp.arubanetworks.com and thereby putting my HPE in readonly mode might be the issue but I doubt it.
So how do we fix this? That is why I went back to do the Preview Config to see how much of change was involved.
I don’t think it would be wise to manually enter all fields on the MM using 2 screens since the names and locations of entries on an Aruba 7210 OS6.5.4.8 are not the same on a MM OS8.3.0.5.
If you would like my flash.tar.gz file, I can send it to you so at least you can see if you also receive the Error 500, so we can narrow it down to browser, tar file or network issue. File is about 57MB.