Wireless Access

Occasional Contributor I

Factory Reset AP-367-US?

Hey All,


 We recently recieved a AP-367-US to try out on our network from our Vendor. I'm not seeing the AP come up on our 6.5 controller like I should. I tried adding the DHCP Options to our DHCP Server as well and no dice.


 I  can ping the AP but nothing seen on the controller.


 I was hoping to factory default it but it looks like I need a USB Micro to RS232?


 Any other way to do it?


 I see a button to press inside the unit, but appears to only disable the LED indicator light.


Any help would be much appreciated!



MVP Guru

Re: Factory Reset AP-367-US?

Hey, you should be able to reset via the reset button.


Reset Button
To reset the 360 Series access points to factory default settings, press and hold down the reset button using a small, narrow object such as a paper clip while the device is powered on. 



Can you confirm the exact version you are running, this maybe a Unified AP which has a slightly different boot process.



If my post addresses your query, give kudos:)
Occasional Contributor I

Re: Factory Reset AP-367-US?

Thanks! When i pressed the button for three seconds it turned off the LED and then i pressed it again and it turn back on the LED which orginally let me to believe it was some sort of useless Internal LED switch.


 After holding it for about 30 seconds or so (Not indicated on the instructions) the AP rebooted and I can now see it in the controller.

MVP Guru

Re: Factory Reset AP-367-US?

Don't worry, i've done the same on other AP's! :D

If my post addresses your query, give kudos:)

Re: Factory Reset AP-367-US?

Yup, in general the reset button doubles as an LED control toggle switch (normal/off).

For factory reset, either press it during power-up, or keep it pressed ">10s" while the AP is operational (but on most platforms much longer than that).

Occasional Contributor I

Re: Factory Reset AP-367-US?

I want open these white cover .How to open it ?

Occasional Contributor I

Re: Factory Reset AP-367-US?

I have iap -365 Device so what is the default username & password of Access point?/

Guru Elite

Re: Factory Reset AP-367-US?

Please see the folder here:  https://support.arubanetworks.com/Documentation/tabid/77/DMXModule/512/EntryId/23759/Default.aspx


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.4 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
Sign up for Security Alerts
Aruba Technical Webinars
Search Airheads
Showing results for 
Search instead for 
Did you mean: