Wireless Access

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Frequent Contributor II

Re: Hand Held RF devices lose network connectivity

min is 9 max is 15 and they are ALL at 9.  remind me where to find broadcast filtering?  i do believe that has been enable but I'd like to double check.  Also, I am not familiar with "Aruba utilities"

 

thanks,

 

rif

Guru Elite

Re: Hand Held RF devices lose network connectivity

Is that for the 2.4ghz band (9)?  Broadcast Filtering should be on the Virtual AP profile...


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Frequent Contributor II

Re: Hand Held RF devices lose network connectivity

yes 9 is the min for 2.4.  as far as Broadcast Filtering goes I do not see that exact function under the VAP rather is see:

 

Drop Broadcast and Unknown Multicast
Convert Broadcast ARP requests to unicast

 

could it be somewhere else?

 

rif

Guru Elite

Re: Hand Held RF devices lose network connectivity

It is "Drop Broadcast and Unknown Multicast"


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Frequent Contributor II

Re: Hand Held RF devices lose network connectivity

Yup already had that checked (enabled)
Also what was that about aruba utilities?

Rif
Guru Elite

Re: Hand Held RF devices lose network connectivity

Aruba Utilities is an Android app that will tell you the signal strength of surrounding access points from the client perspective. It gives you and idea of coverage.

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Frequent Contributor II

Re: Hand Held RF devices lose network connectivity

I will check that out. Any other thoughts?

Rif
Guru Elite

Re: Hand Held RF devices lose network connectivity

Not right now, but I'm just guessing.  I would open a tac case in parallel.


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Frequent Contributor II

Re: Hand Held RF devices lose network connectivity

In troubleshooting this RF device "dropping" problem I've been asked to run long term packet captures on a WAP.  In the past I've sent the capture data to my Mac running wireshark.  I cannot use my Mac as a long term destination for the capture data.  Is there a way to leverage the controller or Airwave for a long term packet capture?

 

rif

Guru Elite

Re: Hand Held RF devices lose network connectivity

What make/model are these devices with the dropping issue?  


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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