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Occasional Contributor I

Installed Aruba access points and now can not print over wifi

Hey all,

 

I installed a few access points for a client and now they can not print over wifi. They are still able to print when they have a wired connection. Temperarily I set up their old access point so that they can print but it is very inconvenient for them. Does anyone know any fixes to the problem?

Guru Elite

Re: Installed Aruba access points and now can not print over wifi

Are these Instant APs?  Try disabling broadcast filtering on the SSID.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Occasional Contributor I

Re: Installed Aruba access points and now can not print over wifi

Thanks for the feedback. I'm sorry that i'm sort of a noob but can someone let me know how I can do this

Guru Elite

Re: Installed Aruba access points and now can not print over wifi

Can you edit the SSIDs you created?

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Occasional Contributor I

Re: Installed Aruba access points and now can not print over wifi

Yes, i can.

Occasional Contributor I

Re: Installed Aruba access points and now can not print over wifi

Do I need to change the SSID?

Guru Elite

Re: Installed Aruba access points and now can not print over wifi

Yes, you would need to change broadcast filtering to none, if this is Aruba Instant.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.4 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
Sign up for Security Alerts
Aruba Technical Webinars
Occasional Contributor I

Re: Installed Aruba access points and now can not print over wifi

Thank you cjoseph. 

 

I'm sorry but can you tell me where to go to turn off broadcast filtering. I've been trying to look for the place to change it but haven't been able to.

Guru Elite

Re: Installed Aruba access points and now can not print over wifi

Is this an Instant, or Aruba Controller based deployment?


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.4 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
Sign up for Security Alerts
Aruba Technical Webinars
Occasional Contributor I

Re: Installed Aruba access points and now can not print over wifi

I got it to work after disabling broadcast filtering. Thank you for the help! To find broadcast filtering you click edit next to the network you want to print from in the gui.

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