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I'm trying to install VisualRF Plan 7.5 on Windows 8 Enterprise x64 and I am receiving the following error:

"Installer User Interface Mode Not Supported"

Anyone else had this issue? 7.4 was working perfectly in Win 7 SP1 x64. Thanks!

I haven't seen this issue before.  Is this on a server/desktop/laptop?  Is your system able to install 32-bit apps?  The VisualRF Plan tool is a 32-bit application.

Please open a support case to follow up with our support team.

Hi there,

exactly the same issue for me.

Winows 8 Pro 64bit...

Did TAC get a resolution?

Not yet, I filed a bug for this.  It seems that Windows 8 doesn't allow the VisualRF Plan installer to progress.

To install it use windows 7 compatibility mode.... you will see it will work.

I got this installed on my winwdos 8 pro already

Cheers

Carlos

Hi guys,

got it going, mucked about with the install anywhere command line but that was useless.

The setup actually needs running in Windows XP SP 2 compantibility mode as an administrator.

Looks to be working fine now...

Good to know, I'll update the bug to input the workaround, but keeping the defect open to resolve it.  It shouldn't have to be installed in compatability mode.

Other thing to take note Rgin is that when you install it on windows 8 withcompatibilty mode i have to use the browser... it tells me use the url on the browser toconfigure... is not like the windows 8 that you dont need to do that.... just to let you know

Thanks, I'll keep that in mind.  The future fix will most likely have it working as it did in win XP and win 7.

When does AMP 7.6.x release? will that include the 7.6.x version of VisualRF? and will there be support for Windows 8 RT(ARM) the touch-sensitive interface in the upcoming release? How nice would it be to use touch-screen style apps for the VisualRF Planner tool piece...  

Thanks.

Prime Guy B3000

AMP 7.6 should already be available.  The VisualRF build will be updated sometime next week.  But clean install support for Windows 8 hasn't been added.  And touch-screen capability would be a feature request to file into the Ideas Portal on the support website.

I ran into the same error trying to install VisualRF 7.7 under Windows 8 64-bit.

The suggestion to run the EXE in compatbility mode allowed the installation to proceed.

Thank you

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@Bourne wrote:

I ran into the same error trying to install VisualRF 7.7 under Windows 8 64-bit.

 

The suggestion to run the EXE in compatibility mode allowed the installation to proceed.

 

Thank you

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Hello Bourne,

Please review this.. I got the same issue few days ago and this is how I fix the problem running windows 8 64-bit

It will work with CAD files or JPEG.. running Visual RF 7.5 even 7.7 

I hope this can help...

Before install 7.7 or 7.5 make sure your computer is running Java 7 Update 45 and Update 45 (64bit)

Now go to control panel and look for Turn windows features on or off and make sure .NET Framework 3.5 is enable.

Install Visual RF plan, wait for the installation... If you are ready to upload your CAD file is optional if you remove some of the layers, as we know CAD files are huge.. So you can make it light and remove some extra layers..

And there you go.. You just upload your CAD file... 

If for some reason you still having the same issue.. Install the application using program compatibility troubleshooter...

Right click on the application then select troubleshoot compatibility..

select Test the Program..

When you finish the installation save the setting..

Regards,

Giovanni Saldarriaga

Hi Giovanni,

Thank you for the tutorial!

I had success with the suggestion to run the installation of VisualRF Plan in compatibility mode.

Once I did this modification I was able to complete the installation.

Cheers

also works for WIndows 10.