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Frequent Contributor I

Internal Aruba Captive Portal Page Not Auto Prompt

Hi,

I've setup captive portal authentication for my site. My setup is using Aruba internal captive portal.My problem is after connected to ssid and  launch browser, the page will not automatically launch. I need to type 1.1.1.1 then the page will come out. i've checked on the rules and all is fine. When I type the IP address instead of securelogin.arubanetworks.com i will go to controller login page. I nslookup securelogin.arubanetworks.com it can resolve controller's ip address.


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Frequent Contributor I

Re: Internal Aruba Captive Portal Page Not Auto Prompt

Hi,

 

Found out this was due to dns issue. They block internet access for that vlan. I put google dns as dns ip at dhcp setting. Thanks for your assistance.

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Trusted Contributor I

Re: Internal Aruba Captive Portal Page Not Auto Prompt

your browser has to request something, what if you just type in some page?

 

also doesn't the auto sign option of your device kick in? what device is it?

Highlighted
Frequent Contributor I

Re: Internal Aruba Captive Portal Page Not Auto Prompt

Hi,

 

Found out this was due to dns issue. They block internet access for that vlan. I put google dns as dns ip at dhcp setting. Thanks for your assistance.

View solution in original post