Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Internal System error - should I be concerned?

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  • 1.  Internal System error - should I be concerned?

    Posted Dec 23, 2015 05:57 AM

    Keep gettitng this error everywhere:

     

    Dec 23 13:08:19 2015 XXXXXXXXX sapd[1731]: <326268> <ERRS> |AP XXXXXXX@XXXXXXX sapd| An internal system error has occurred at file channel.c function ch_check line 1382 error default_ch_cnt 0 .

    I have removed the IPs and AP names with X's.

     

    Anyone seen this?  It all seems functional, but cant help thinking not optimal?



  • 2.  RE: Internal System error - should I be concerned?

    EMPLOYEE
    Posted Dec 23, 2015 06:52 AM

    You need to open a TAC case.  How servere it is depends on the message and the version of ArubaOS.



  • 3.  RE: Internal System error - should I be concerned?

    Posted Dec 23, 2015 07:50 AM

    Opening case!  Will update with outcome later :)



  • 4.  RE: Internal System error - should I be concerned?

    Posted Dec 23, 2015 07:51 AM

    Anyone looking at this thread I am using:

     

    Aruba Operating System Software.
    ArubaOS (MODEL: Aruba650), Version 6.4.2.5
    Website: http://www.arubanetworks.com
    Copyright (c) 2002-2015, Aruba Networks, Inc.
    Compiled on 2015-02-24 at 22:02:57 PST (build 48774) by p4build



  • 5.  RE: Internal System error - should I be concerned?

    Posted Feb 08, 2016 08:11 AM

    Relates to channel use in particular regulatory domains.  We have a bunch of WIFI networks all controller from a single master pair that applies appropriate regulatory domains depending on the country etc.

     

    apparently additional channels need to be assigned per TAC advice

     

    ...although I can help thinking that these channels are disabled to comply with the regulatory domain?



  • 6.  RE: Internal System error - should I be concerned?

    EMPLOYEE
    Posted Feb 08, 2016 08:13 AM
    ask TAC and get back to us...


  • 7.  RE: Internal System error - should I be concerned?

    Posted Feb 08, 2016 08:14 AM

    :) OK!