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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Ipad are dropping the packets intermittently

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  • 1.  Ipad are dropping the packets intermittently

    Posted Nov 22, 2017 11:05 AM

    We have 5 ipads , which is connected in the Aruba 105 access points .
    Intermittanly all this Ipads  are dropping 10 to 18 packets continously and then its pinging for 30 pkts then its dropping 10 to 18pkts .
    I hope its not the DNS issue , because the traffic is passed through DNS server . If any one said the fixes or what are parameters that i need to check in aruba AP 105 / Ipad is really appriciated. I am new to Aruba so please give a brief explannation on your points . Many thanks Shiva....



  • 2.  RE: Ipad are dropping the packets intermittently

    EMPLOYEE
    Posted Nov 24, 2017 10:16 AM

    Where are you pinging the ipads from?  Make sure you are pinging from a wired client?

     

    Are the ipads stationary?



  • 3.  RE: Ipad are dropping the packets intermittently

    Posted Nov 27, 2017 11:57 AM

    Hi CJ ,

    Thanks for the reply , actually i tried to ping 8.8.8.8 . and i could n't understand  " Are the ipads stationary? "




  • 4.  RE: Ipad are dropping the packets intermittently

    EMPLOYEE
    Posted Nov 27, 2017 01:27 PM

    I mean are they moving or are they not moving while you are doing this test.



  • 5.  RE: Ipad are dropping the packets intermittently

    Posted Nov 29, 2017 06:12 AM
    we are not moving while we testing


    Sent from my iPhone


  • 6.  RE: Ipad are dropping the packets intermittently
    Best Answer

    EMPLOYEE
    Posted Nov 29, 2017 06:24 AM

    Acknowledged.

     

    In all of your SSIDs under advanced, configure Broadcast Filtering to "ARP"

     

    Make sure 80 mhz support is unchecked under RF> ARM.

     

     



  • 7.  RE: Ipad are dropping the packets intermittently

    Posted Dec 01, 2017 02:41 PM
    i will do it and come again

    Sent from my iPhone


  • 8.  RE: Ipad are dropping the packets intermittently

    Posted Dec 05, 2017 11:53 AM

    I did the changes today , after that i could not find any drops . Its really good news .  But i have another query that is , i the broadcast filter is DIsabled in all other sites . But there i couldnot find any issue .  this site only affected by this issue . i dont know ,why this site alone affected by this issue.



  • 9.  RE: Ipad are dropping the packets intermittently
    Best Answer

    EMPLOYEE
    Posted Dec 05, 2017 12:00 PM

    You might have more traffic at that site with the issues.  You also might have wired traffic sharing the same VLAN with wireless traffic, which also could cause the issues you demonstrated.



  • 10.  RE: Ipad are dropping the packets intermittently

    Posted Dec 06, 2017 03:14 AM

    Thank You CJ , I had made the changes and now the ipads are under monitor . will share the outcome.