Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Issue:Local controller can't throw log to log server

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  • 1.  Issue:Local controller can't throw log to log server

    Posted Jun 21, 2012 03:16 AM

    Hi guys,

    We have three controller,which are master and two local,their software version ArubaOS 3.3.2.24-rn-3.1.13.
    We use a syslog server to get their syslog,their logging config are the same.
    But have two two issue.
    ----------------
    1.One of local,log was stopped update,it stopped on 2012/06/05,include audit-trail log.
    I try  use command "process restart syslogd" and it show "This process cannot be restarted".
    I try use command "no logging X" delete any logging config then setup again,but it's still not work.
    Use command "audit-trail all" is Invalid too.
    2.Another local controller,sometime,it stopped logging suddenly,and recover suddenly.
    ----------------
    the two local can't throw log both,i use command "show datapath session | include xx.xx.xx.xx"
    and they got nothing.But the master is ok.

    our controller all Connected to the same switch,and i am sure the switch isn't have any deny acl.
    they can "ping" the syslog server all.
    only reboot,i have not try.

    Is there anyone who knows the answer about this?

    ps. sorry,my english is not good.If u need any else information,pls let me know

    Thanks for help!


  • 2.  RE: Issue:Local controller can't throw log to log server

    EMPLOYEE
    Posted Jun 21, 2012 06:54 AM

    Please open a support case so we can troubleshoot this.