Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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MSR Password Recovery??

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  • 1.  MSR Password Recovery??

    Posted Jun 19, 2013 01:13 PM

    I have an MSR 2000 that I cannot access past the login screen because I don't know the password. Is there a way to default the MSR back to factory settings without logging into it?



  • 2.  RE: MSR Password Recovery??

    Posted Jun 19, 2013 02:14 PM

    Yes. 

     

    Per the user guide, there is a factory reset procedure intended for devices that are up on poles and not easily reached.

     

    You hard cycle the power 6 times - waiting for the device to fully boot each time (as indicated by the status lights).

     

    On the 7th cycle the unit should boot up with a factory default configuration.

     

    You can also open a TAC case and a TAC engineer can help get you in if there is remote access to the device.

     



  • 3.  RE: MSR Password Recovery??

    Posted Jun 19, 2013 05:47 PM

    Thank you very much.



  • 4.  RE: MSR Password Recovery??

    Posted Dec 04, 2013 06:49 AM

    Hi,

    So in general there is no password recovery of an MSR like a controller?  The only option is to blow out the config?

    Thanks



  • 5.  RE: MSR Password Recovery??

    EMPLOYEE
    Posted Dec 04, 2013 07:42 AM

    Correct.