Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Mac-auth with EAP authentication issues

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  • 1.  Mac-auth with EAP authentication issues

    Posted Aug 28, 2017 08:50 AM

    Currently users are connected to one 205-AP in a small area with great coverage. My predecessor setup a ssid with mac-auth and we have issues with users not being able to authenticate. I noticed in clear pass that there are alot of times when the user fails to connect and within the next couple of minutes they are authenticated. The user explains that they have network access one minute and then the next they are kicked off the wireless. The user is also using a windows 10 tablet. It seems in clear pass that they are authenticating, but there are alot of failed attempts before connection is authenticated. I can provide more information. I just don't really know where to start.

     

    Thank you



  • 2.  RE: Mac-auth with EAP authentication issues

    EMPLOYEE
    Posted Aug 28, 2017 08:54 AM

    So are you using MAC auth or 802.1X on the SSID? It can't be both.



  • 3.  RE: Mac-auth with EAP authentication issues

    Posted Aug 28, 2017 09:03 AM

    using mac-auth



  • 4.  RE: Mac-auth with EAP authentication issues

    EMPLOYEE
    Posted Aug 28, 2017 09:06 AM

    What does ClearPass show on the alerts tab in Access Tracker for the failed requests?



  • 5.  RE: Mac-auth with EAP authentication issues

    Posted Aug 28, 2017 09:28 AM

    It is actually a timeout on the status.

     

    This is the alert, there are a bunch of these one right after the other and then it accepts.

     

    Alerts for this Request  

    RADIUSClient did not complete EAP transaction


  • 6.  RE: Mac-auth with EAP authentication issues

    EMPLOYEE
    Posted Aug 28, 2017 09:32 AM
    Make sure the drivers are up to date on the clients.


  • 7.  RE: Mac-auth with EAP authentication issues

    Posted Aug 28, 2017 10:42 AM

    Checked that drivers are up to date.

     

    I am also getting this alert.

     

    Alerts for this Request  

    RADIUSMSCHAP: AD status:Logon failure (0xc000006d)
    MSCHAP: Authentication failed
    EAP-MSCHAPv2: User authentication failure