Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Manually removing a user from Blacklist

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  • 1.  Manually removing a user from Blacklist

    Posted Feb 20, 2017 08:49 AM

    Hi All,

     

    Controller: 7010

    Version: 6.4.4.9

     

    I have users that are in the blacklist on my controller and they are set to 10 minutes and then they will be removed. I tried removing them manually before the time is up but it does not allow me to do this.

     

    I select the mac-address that I want to remove and when I click on "Remove From Blacklist" it does nothing and the mac-address is still in the bllacklist. 

     

    Does anyone know why this is happening and how can this be fixed?

     

    Kind Regards,

    RIeyaad



  • 2.  RE: Manually removing a user from Blacklist
    Best Answer

    EMPLOYEE
    Posted Feb 20, 2017 09:11 AM

    You should type "show audit-trail" to see why that is not working.

     

    You can also try manually removing them from the commandline by using 

     

    (Aruba7005-US) #stm remove-blacklist-client ?

    <client-mac>            client to remove from DoS list

     



  • 3.  RE: Manually removing a user from Blacklist

    Posted Feb 20, 2017 09:26 AM

    Hi Colin,

     

    Thanks for the quick response.

     

    This has work.

     

    Thank you very much

     

    Rieyaad



  • 4.  RE: Manually removing a user from Blacklist

    EMPLOYEE
    Posted Feb 21, 2017 06:36 AM

    Please try to upgrade to 6.4.4.11.  You could be running into the issue below:

     

    blacklist-fix.png