Hi,
We are getting an error on the master redundancy syncronization as shown below:
Last L2 synchronization time: Tue Jun 18 15:31:30 2019
Last L3 synchronization time: Secondary not synchronized since last reboot
To Master Switch at 192.168.23.3: *** FAILED ***
WMS Database backup file size: 53377 bytes
Local User Database backup file size: 46496 bytes
Global AP Database backup file size: 0 bytes
IAP Database backup file size: 0 bytes
Airgroup Database backup file size: 0 bytes
License Database backup file size: 0 bytes
CPSec Database backup file size: 0 bytes
Bocmgr Database backup file size: 0 bytes
L2 Synchronization took 7 second
L3 Synchronization took less than one second
Last failure cause: Standby switch did not acknowledge the user database restore request
423 L2 synchronization attempted
423 L2 synchronization have failed
0 L3 synchronization attempted
0 L3 synchronization have failed
L2 Periodic synchronization is enabled and runs every 30 minutes
L3 Periodic synchronization is disabled
I have logged into the CLI on the master switch and done show switches:
All Switches
------------
IP Address IPv6 Address Name Location Type Model Version Status Configuration State Config Sync Time (sec) Config ID
---------- ------------ ---- -------- ---- ----- ------- ------ ------------------- ---------------------- ---------
192.168.23.2 None WLAN-Cont-Primary Building1.floor1 standalone OAW-4010 8.3.0.0_64659 up UPDATE SUCCESSFUL 0 4
192.168.23.3 None WLAN-Cont-Secondary Building1.floor1 standby OAW-4010 8.3.0.5_68279 up UPDATE SUCCESSFUL 10 4
Synchronization doesn't include Captive Portal Custom data
Not sure as to why this is happening have had no problems before. Both switches are also showing in the GUI under the mobility master node.
Thanks