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Occasional Contributor II

Mobility Master hardware installation weird issue

Hi,

 

I am in the position of installing, 2 * Mobility Master (10K) hardware devices and 5 * 7200 Controllers.

 

The installation of the MM hardware appliances was looking good until, command line looked normal for OS8 can see

 

(GCC-DV-MM-01) [mynode] #cd /mm
(GCC-DV-MM-01) [mm] #

 

, ( I have already setup a test lab using virtual versions of the MM and WLC using OS8 prior to this install)

 

I logged into the web gui and i found an unusual issue, one of the MM seems fine as expected but the other MM has the same gui presentation as a WLC. see screen shot.

 

Screenshot from 2018-07-02 11-05-50.png

 

Is this a build issue? wrong licenses added in production

 

Thanks

 

Dave Stalker

 

Guru Elite

Re: Mobility Master hardware installation weird issue

Did you try clearing your browser cache?


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Occasional Contributor II

Re: Mobility Master hardware installation weird issue

The browser works fine with the other MM? and I only noticed there was an issue when i typed

 

show license passphrase

 

and it said command unsupported, i was consolled onto the device?

 

thanks for your swift reply

 

Dave

Occasional Contributor II

Re: Mobility Master hardware installation weird issue

Hi,

 

sorry not a browser caching issue im afraid

 

thanks

 

Dave

Guru Elite

Re: Mobility Master hardware installation weird issue

Please open a support ticket so that it can be looked at:

http://www.arubanetworks.com/support-services/support-program/contact-support


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Super Contributor II

Re: Mobility Master hardware installation weird issue

Hi!

 

The "Command is not supported for this platform" when you issue 

*[mynode] #show license passphrase is expected when you run on a hardware mobility master. 

 

It really looks like if your browser still has things cached for that particular IP/hostname. Have you tried CTRL+F5 and other browsers?

 

Do you have both MM setup in redundancy now? What does "show switches" and "show switchinfo" from your MMs tell you?

 

Cheers,

Christoffer Jacobsson | Aranya AB
Aruba Partner Ambassador
Aruba: ACMX #537 ACCP | CWNP: CWNA CWDP CWSP CWAP
Occasional Contributor II

Re: Mobility Master hardware installation weird issue

Hi,

 

The device i am installing is a hardware device so should be a useable command?

 

Sorry i tried that no luck, also if it cached it from a previous controller would it update the name and the hardware version? and the other MM works fine and dandy ?

Screenshot from 2018-07-02 15-25-00.png

is there a way to blank the hardware device and build it from scratch, using ova, iso file?

 

thanks

 

Dave

 

 

 

Re: Mobility Master hardware installation weird issue

I saw this recently and after restarting the MM it was fine..didnt get a chance to open a case tho.

 

Are you using any APs that required 8.3.x ? or particular feature in 8.3.0?

If not i recommend to go with 8.2.1.1 instead 

Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor II

Re: Mobility Master hardware installation weird issue

Hi,

 

Thanks for that i shall give it a try, unfortunately it shall not be until next week installed in a new Data Centre with no remote access! looong story lol

 

I shall also bare in mind the OS recommendation just went for the latest one as that is just about always the first thing TAC case say are to blame but a rollback might be worth a shot also

 

thanks again

 

Dave

Occasional Contributor II

Re: Mobility Master hardware installation weird issue

Thanks all,

 

The Device just needed a manual power down and everything was fine, just a glitch in the matrix

 

thanks

 

Dave

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