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Mobility Master shows no IP addresses for clients

We are currently replacing our campus HP network with Aruba kit (approx 150 buildings) and as part of that we've also set up a couple of wireless controllers and mobility master VM servers.  We're rolling out just over 110 AP's and at the moment have just over 30 online.  We do have Airwave but it's not set up yet.

 

What we have noticed is that in the client overview section all the information is populated except for IP address.  We see MAC, speed, band, OS, etc but the actual IP's of the clients are all blank.  I assume that since the column is there by default it should be populated.

 

Have we missed something basic?  Is there a command I should be using on the access switches (2930M's)?  Troubleshooting on MM installs says that ARP problems may occur if the VM environment switches are not set to promiscuous mode.  Might that be it?  Anyone has this before?

Guru Elite

Re: Mobility Master shows no IP addresses for clients

Are the MMs and the MD (controllers) on the same version of ArubaOS?


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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New Contributor

Re: Mobility Master shows no IP addresses for clients

Hi there.  The 2 controllers and 2 MM servers are all on 8.4.0.0_68230.  Airwave and Clearpass servers have been built but not set up or integrated yet beyond giving the boxes an IP address to reach them ready to do the integration.

Guru Elite

Re: Mobility Master shows no IP addresses for clients

There have been multiple fixed bugs for display issues on ArubaOS 8.4.0.0.  I would upgrade the MM to 8.4.0.4 and see if things improve.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Re: Mobility Master shows no IP addresses for clients

We saw the upgrade was available but we're waiting on our Aruba vendor expert coming back on site to set up Airwave and Clearpass before we do it.  We'll see if the upate cures the issue.  Cheers.

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