Wireless Access

Hi Guys and girls.

After a bit of help just taken on a new client as the old IT company has gone awol and its taken a couple of days just to get to where we are now. I have access to the servers now the NAS, CCTV etc and now the last piece of the jigsaw in is the AP's. Got a sonic wall in place to which i have managed to access and can see thats dishing out DHCP on two ranges how ever doing an IP scan on both ranges i cant see any AP's or the controller. The controller is a ARCN0104 which i believe is a cloud based controller. So if the client has no details the old IT compnay are no more and uncontactable how would i gain access to it ?

Any help is greatly appriciated :)

Many Thanks

Rob

Do you have the ip address of the controller?

Hi there, nope can see it on either range using angry ip scanner can see nothing !!

i can see two devices labelled as

Hostname:    ACA81112.ipt.aol.com
would that be it ?

Hopefully you have a Cisco console cable and com port on your PC (+fysical access to the controller)?

Put it in the console port on the controller and use following credentials user: password

password: forgetme!

Go into enable mode by typing "enable"

Enable password = enable

Type "configure terminal"

Reset the admin password

"mgmt-user admin root"

> choose a new password

Log out via exit

Now log in via admin/ new password

enable

show ip interface brief

Now you should have the ip adress and should be able to access the GUI with your credentials.

Awsome :) Ill try that tomorrow dont have my serial cable on me so will let you know tomorow how it goes thank you so much

Do i need to set the baud rate on the com port or any specific setting ?

9600

(use standard putty settings)

Hi Guys,

Just to let you know all is working now and we have reset the password thanks for you help much appriciated and i am sure ill be asking more questions.

Thanks again

Rob