Wireless Access

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Contributor II

No active or standby controller for APs

I have a VMM-Cluster and an 7210 MC. The VMM and MC are connected via VLAN10.

There are two APs in VLAN20 (MC has IP 10.73.3.254 in VLAN20 and can ping the APs).

In the WebUI of the VMM-Cluster I can see the APs at "Configuration" > "Access Points" but they do not show up at "Dashboard" > "Access Point".

In the WebUI of the MC I can see the APs, but they do not have an active or standby controller (see attached image).

Super Contributor II

Re: No active or standby controller for APs

I belived I’ve seen this at older AOS8. It is more of a nuisance/cosmetic than problem. Upgrade the OS was fixed my issue.

~Trinh Nguyen~
Boys Town
Contributor II

Re: No active or standby controller for APs

The configuerd WLANs are also not beeing shown and are not working.

Super Contributor II

Re: No active or standby controller for APs

Are your MM and MC on the same code?  What version? 

from MC can you post: 

show ap-group fem-ap-group

show ap-system profile <the profile attaches to fem-ap-group>

show vrrp

 

 

~Trinh Nguyen~
Boys Town
Contributor II

Re: No active or standby controller for APs

This is the output of "show ap-group fem-ap-group":

 

AP group "fem-ap-group"
-----------------------
Parameter                                Value
---------                                -----
Virtual AP                               Test
802.11a radio profile                    default
802.11g radio profile                    default
Ethernet interface 0 port configuration  default
Ethernet interface 1 port configuration  default
Ethernet interface 2 port configuration  shutdown
Ethernet interface 3 port configuration  shutdown
Ethernet interface 4 port configuration  shutdown
AP system profile                        default
AP multizone profile                     default
802.11a Traffic Management profile       N/A
802.11g Traffic Management profile       N/A
Regulatory Domain profile                default
RF Optimization profile                  default
RF Event Thresholds profile              default
IDS profile                              default
Mesh Radio profile                       default
Mesh Cluster profile                     N/A
Provisioning profile                     N/A       
AP authorization profile                 N/A

The command "show ap-system profile" is not available at all.

"show vrrp" gives no output (I do not have a redundant MC at the moment).

 

The VMM and the MC are running ArubaOS 8.3.0.1.

 

 

Highlighted
Guru Elite

Re: No active or standby controller for APs

If you can, please upgrade the MM and the MD (mobility controller) to 8.3.0.5 and test again.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Contributor II

Re: No active or standby controller for APs

I did upgrade the MM and the MD to 8.3.0.5, but nothing changed. The APs are showing up at the 7210 but do not appear in the MM. Also, no WLANs are visible.

Does the MM need access to the AP VLAN?

Super Contributor II

Re: No active or standby controller for APs

No, MM doesn't need the AP VLAN.  This is a good case for TAC.  Too many things can be wrong, licensing? RF profile? WLAN configurations...  

 

~Trinh Nguyen~
Boys Town
Contributor II

Re: No active or standby controller for APs

Thanks, I will open a case for this and post the solution here.

Contributor II

Re: No active or standby controller for APs

The problem is now solved. 

I eval licenses for PEF and deactivate when using the proper licenses, appearently it requires a restart of all connected systems to properly deactivate PEF (see also: https://community.arubanetworks.com/t5/Wireless-Access/ArubaOS-8-2-1-cannot-create-Wlan-without-PEF-license/td-p/405492).

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