Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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No connection to Aruba AP with Motorola MC92NO

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  • 1.  No connection to Aruba AP with Motorola MC92NO

    Posted May 29, 2017 06:29 AM

    Hi,

    We have some trouble connecting a Motorola MC92NO to our Aruba environment.

    The device can discover the SSID in the air. Everything fine so far.

    Connecting to the SSID fails.

    Enabling user log on the controller doesn't show anything.

    A test notebook and other devices are working fine.

    Even simple configuration using preshared key is not working.

     

     

     



  • 2.  RE: No connection to Aruba AP with Motorola MC92NO

    Posted May 29, 2017 07:37 AM

    Hi!

     

    Make sure the device supports the standards, rates, band, channel, security configuration etc that you´re using on the wireless network.

     

    Cheers,



  • 3.  RE: No connection to Aruba AP with Motorola MC92NO

    Posted May 29, 2017 07:45 AM

    Hi,

     

    Just found the issue. On the Motorola device the option 802.11d has to be DISABLED. Then it's working fine.

    Does someone know what 802.11d exactly means. Wikipedia definitions are unclear for me...



  • 4.  RE: No connection to Aruba AP with Motorola MC92NO

    EMPLOYEE
    Posted May 29, 2017 08:55 AM

    Hi, 

     

    in earlier versions 802.11d has to be enabled to work with Motorola Scanners:

    http://community.arubanetworks.com/t5/Controller-Based-WLANs/Why-Motorola-MC2180-bar-codes-is-unable-to-connect/ta-p/184458

     

    Maybe they changed the demand of having 802.11d enabled because there a several known issues with other client Network cards - like Intel 2200 based cards.

     

    802.11d puts an information element with country information into beacons, probe requests, and probe responses

    This supplement to the 802.11 specifications defines the physical layer requirements:

    • Channelization
    • Hopping patterns
    • New values for current MIB attributes
    • Future requirements to extend the operation of 802.11 WLANs to new regulatory domains (countries)

    By default it is not enabled on AOS Controllers.



  • 5.  RE: No connection to Aruba AP with Motorola MC92NO

    Posted May 29, 2017 09:22 AM

    OK,

     

    Thanks a lot!