Wireless Access

Reply
Highlighted
Contributor II

Re: OAW-4550

Hi,

 

I cannot see any issue with the Ping here. Is there any firewall between your Access Point and Controller? We need to make sure PAPI traffic is allowed between the controller and Access Point.


Also, the DHCP scope is configured on the controller or Core switch? Have you added DHCP options 43/60 to send master controller IP Address?

Jibran Aziz
ACDX | ACCP | ACMP | ACMA | CCIE (RnS, SP, DC) | JNCIS | JNCIA
Occasional Contributor II

Re: OAW-4550

Hi Jibran,

Yes DHCP option is configured in controller

Can you tell im getting the network unreachable to the controller 

from  the access point when i  try to reach the controller IP 10.0.3.5

 

Also where is the option to enable 43/60 in the controller?

What do you meant by PAPI traffic how to enable that as well

 

Note: Attcahed screenshot of AP bootup

Contributor II

Re: OAW-4550

Looks like you are getting the Master IP.

 

AP and controller communicate via PAPI (UDP port 8211).

PAPI is used for config download and control channels for ARM and Wireless Intrusion Detection System (WIDS) communication to the master controller. You have to make sure UDP Port 8211 is opened all the way from your Access Point to the Aruba Controller.

 

Also, have you checked your routing? Your Controller (10.0.3.5) & Access Point (10.0.0.22) are on different subnet.

Jibran Aziz
ACDX | ACCP | ACMP | ACMA | CCIE (RnS, SP, DC) | JNCIS | JNCIA
Contributor II

Re: OAW-4550

OK, I believe we have found the problem here. Default gateway is not assigned to your Access Point.

10.0.0.22 255.255.254.0
Running ADP...Done. Master is 10.0.3.5

Check DHCP configuration on your controller.  From the config you shared earlier, I am sure you do not have any L3 interface in 10.0.0.x subnet. Your Controller is not acting as DHCP server for the Access Point! 

Jibran Aziz
ACDX | ACCP | ACMP | ACMA | CCIE (RnS, SP, DC) | JNCIS | JNCIA
Occasional Contributor II

Re: OAW-4550

Hi Jibran ,

 

Thanks for your support

 

After changing the IP address of controller from 10.0.3.5 to 10.0.0.1 the problem got resolved.

I connected my WINDOWS Phone to the wifi but it got IP first time after disconnecting the wifi from the phone later it is taking auto configuration IP  ?

 

Occasional Contributor II

Re: OAW-4550

HI Jibran,

 

Access points in some specific floors are not getting IP from controller.

 

 

But same configuartion in each floors

2 ,3,4,& 5th floor are getting IP's from the controller

 

But 6th floor AP's are not getting IP

 

 

Here I have attached switch CONFG for the AP's installed in the 4thfloor(getting IP) and 6th floor(Not getting IP)

 

 

Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: