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One IAP-325 is not connecting with Virtual Controller

Hello,

 

I am having some difficulties where one of our IAP-325 is not connecting with virtual wlc. Rest 15 IAP-325 is connected and working fine. It was working fine since last one year. Recently in our office we had a power outage and after that this one AP is not willing to connect with virtual wlc.

 

It is giving following error.

IAP 325 error.PNG

Let me what should I do.

 

Thank you so much.

Guru Elite

Re: One IAP-325 is not connecting with Virtual Controller

You should RMA it.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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New Contributor

Re: One IAP-325 is not connecting with Virtual Controller

Hello Colin,

 

I really appreciate your time and response, Is there any other troubleshooting method do you suggest, before I do RMA? 

 

Actually, this AP is mounted in the ceiling and it will not be easy to unmount it.

 

Thank you so much.

Guru Elite

Re: One IAP-325 is not connecting with Virtual Controller

You can certainly try the reset button procedure.

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
Sign up for Security Alerts
Aruba Technical Webinars
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