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PAPI_Send: sendto BLE Relay Controller failed

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  • 1.  PAPI_Send: sendto BLE Relay Controller failed

    Posted Feb 17, 2016 09:26 AM

    Hi,

     

    Does anyone seen anything like this in controller logs:

     

    Feb 17 16:11:59  syslogdwrap[1710]: PAPI_Send: sendto BLE Relay Controller failed: No such file or directory Message Code 1005 Sequence Num is 12457
    Feb 17 16:11:59  syslogdwrap[1710]: PAPI_Send: sendto BLE Relay Controller failed: No such file or directory Message Code 1005 Sequence Num is 12457
    Feb 17 16:11:59  syslogdwrap[1710]: PAPI_Send: sendto BLE Relay Controller failed: No such file or directory Message Code 1005 Sequence Num is 12458
    Feb 17 16:11:59  syslogdwrap[1710]: PAPI_Send: sendto BLE Relay Controller failed: No such file or directory Message Code 1005 Sequence Num is 12458

     

    I could not find any explanation to this. The controller is 3200 and software is 6.4.3.3 (build 50954)

     

    Good guesses are welcome :)

     

    br.

    Antti

     

     



  • 2.  RE: PAPI_Send: sendto BLE Relay Controller failed

    EMPLOYEE
    Posted Feb 17, 2016 10:29 AM

    BLE management is only supported on 7-series controllers.



  • 3.  RE: PAPI_Send: sendto BLE Relay Controller failed

    Posted Feb 18, 2016 05:59 AM

    Hi Tim,

     

    Thanks for your reply.

    Actually I would like to know why I´m seeing that kind of logs in a controller?

    What I have to do to not have those? I tried "no logging level" command but that does not helpped.

     

    those log keep pushing on every 6 seconds and that is annoying :)

     

    br.

    Antti



  • 4.  RE: PAPI_Send: sendto BLE Relay Controller failed
    Best Answer

    EMPLOYEE
    Posted Feb 18, 2016 06:18 AM

    Fantti,

     

    We have opened a bug for this. I will let you know when it is fixed.  It will require a code upgrade to your controller, however.



  • 5.  RE: PAPI_Send: sendto BLE Relay Controller failed

    Posted Feb 18, 2016 07:13 AM
    Hi Colin,
    Thanks for your reply.
    Ok, let me know :)
    I will start the upgrade project for this controller.

    Br.
    Antti


  • 6.  RE: PAPI_Send: sendto BLE Relay Controller failed

    Posted Mar 10, 2016 10:32 AM

    >BLE management is only supported on 7-series controllers.

     

    Hi,

    I recently upgraded to AOS6.4.3.6 and am now seeing these BLE Relay Controller Failed messages in my syslogs.   I do not have any 7 series conrollers on my network. 

    Is there a way I can disable the BLE management to stop the messages?

    .



  • 7.  RE: PAPI_Send: sendto BLE Relay Controller failed

    EMPLOYEE
    Posted Mar 10, 2016 10:43 AM

    Nothing that will stop the message.  We will post here when it is fixed.



  • 8.  RE: PAPI_Send: sendto BLE Relay Controller failed

    Posted Mar 10, 2016 10:45 AM

    Thanks for the quick reply!  I'll keep an eye out for the fix.



  • 9.  RE: PAPI_Send: sendto BLE Relay Controller failed

    EMPLOYEE
    Posted Mar 10, 2016 10:51 AM

    What controller platform and what version of code are you running?

     



  • 10.  RE: PAPI_Send: sendto BLE Relay Controller failed

    Posted Mar 10, 2016 11:44 AM

    We are running AOS6.4.3.6

    Controllers:

    Model | End of Support | Last Supported OS

    3200XM   | 01-Aug-21 | 6.4.x 
    6000-400 | 31-Oct-19  | 6.4.x

    M3mk1-S | 31-Oct-19  | 6.4.x

     



  • 11.  RE: PAPI_Send: sendto BLE Relay Controller failed

    EMPLOYEE
    Posted Mar 10, 2016 01:12 PM

    Got it.  As soon as I see the fix, I will update this thread..

     



  • 12.  RE: PAPI_Send: sendto BLE Relay Controller failed

    Posted Mar 10, 2016 01:21 PM

    Greatly appreciated!  thanks again



  • 13.  RE: PAPI_Send: sendto BLE Relay Controller failed

    Posted Mar 21, 2016 05:36 AM

    syslogdwrap[1748]: PAPI_Send: sendto BLE Relay Controller failed: No such file or directory Message Code 1005 Sequence Num is 30803.

     

    Getting N Number of Error messages from the Aruba Controller - 3400.


    @cjoseph wrote:

    Got it.  As soon as I see the fix, I will update this thread..

     



    @cjoseph wrote:

    Got it.  As soon as I see the fix, I will update this thread..

     






  • 14.  RE: PAPI_Send: sendto BLE Relay Controller failed

    EMPLOYEE
    Posted Mar 21, 2016 06:43 AM

    The fix has not been patched to any code on the website.  I will update this post when it has been patched.



  • 15.  RE: PAPI_Send: sendto BLE Relay Controller failed

    Posted Jul 21, 2016 05:21 PM

    It's been several years since this post was last updated and my syslog is still showing this error:

     PAPI_Send failed, send_papi_message_with_arg

     

    Is there a way to either resolve the issue causing this message or disable the message (makes for a lot of static to go through when trying to find valid issues in my error logs).

     

    Thanks.

     

    - Jayson



  • 16.  RE: PAPI_Send: sendto BLE Relay Controller failed

    EMPLOYEE
    Posted Jul 21, 2016 09:37 PM

    What version of ArubaOS are you using?  What controller are you using?  What access points?



  • 17.  RE: PAPI_Send: sendto BLE Relay Controller failed

    Posted Jul 22, 2016 11:52 AM

    i have 3x IAP-225 devices, one of them is the master (none of them is a preferred master -- the election process is up to them).

    No controller is used (other than the virtual controller they setup and shift to the current master).

    IAP Firmware: 6.4.2.6-4.1.3.0_54915

     

    Thanks.

    - Jayson



  • 18.  RE: PAPI_Send: sendto BLE Relay Controller failed

    EMPLOYEE
    Posted Jul 22, 2016 11:58 AM

    The message that the user was talking about was seen on the controller platform, not IAP.  For reporting and bug purposes, it is different.  Please PM me so that we can open a case for what you are seeing.



  • 19.  RE: PAPI_Send: sendto BLE Relay Controller failed

    Posted Jul 22, 2016 12:00 PM

    Thank you for the clarification.

    Ticket is opened.



  • 20.  RE: PAPI_Send: sendto BLE Relay Controller failed

    Posted Feb 03, 2017 11:20 AM

    Hi,

    The most current general availability is now AOS is 6.5.0.3,  Just checking to see if there has been any progress on integrating a Bug fix for this yet?