Wireless Access

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New Contributor

Policy not allowing new devices to communicate

I've got a working policy that allows a mix of wired/wireless clients to talk to a specific wireless device. The wireless clients are all part of the same subnet and have the same role.
 
I added a new IP to the policy and it does not work. I've double checked that have a rule defining communication both ways. 

Any idea what to look for?

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MVP Expert

Re: Policy not allowing new devices to communicate

Where you have added IP in Clearpass service rule or Controller rules?

Provide more details for better understanding.


Pavan Arshewar | ACCP

If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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New Contributor

Re: Policy not allowing new devices to communicate

I do not have ClearPass. If I understand correctly this would be a controller rule.

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MVP Expert

Re: Policy not allowing new devices to communicate

Open TAC ticket to troubleshoot this issue.


Pavan Arshewar | ACCP

If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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Re: Policy not allowing new devices to communicate

Hello Rinnej,

 

If you do not have a clearpass, you posted your question in the wrong forum "Security", you should be posting this question in "Wireless Access", I would recommend either posting the question again, in the correct forum or you could open a AOS TAC case as mentioned in the other comment., if you have access, hope this helps..

 

 

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-If you got what you need with my answer please give kudos and mark it as solution.
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MVP Guru

Re: Policy not allowing new devices to communicate

Message moved to the Wireless Access category.

 

Could it be that you have enabled the 'Deny inter user traffic' on the SSID? If that is enabled, no traffic is allowed between clients regardless what the roles allow.

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