Wireless Access

Hi,

I am using RAP-3WN to connect my branch office which is using MPLS link to my HO. After successful RAP conversion the AP keeps on rebooting

Request your help in the following

1. How to troubleshoot this problem

2. what is the sequence of events that takes place during the conversion phase

3. how to troubleshoot problem incase some problem happens in any of the steps

If the convert was successful - it should be because of that reason - LMS / BACKLMS with internal address | check your ap system profile settings <if there are lms or backlms with internal IP address in them.

Please guide me the sequence of events that takes place in RAP conversion

In the controller's CLI, can you show the output of 

show datapath session table | include 4500

Is anything coming in from that remote location?  If not, the RAP isn't getting to the controller.

Things to check

1. Is udp 4500 allowed in through a firewall (if any)

2. Is the RAP whitelisted and in right AP group?

3. Is the L2TP pool created in VPN settings?

4. Is this L2TP pool assigned to the default-vpn-role in Access Control?

Hi,

There are activity in 4500 port.

It gets converted in RAP mode successfully. But after convertion it does not stabilise. it keeps on rebooting.

• Control plane sec is enabled? (in the controller) if yes - allow this unit to connect
• is the rap is whitlisted as a rap in your controller? - if no - then allow it.
• 
• In the VPN settings - did u configure a dhcp pool for the VPN/raps connections?