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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Problems when converting IAPs to CAPs

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  • 1.  Problems when converting IAPs to CAPs

    Posted Apr 21, 2017 12:11 PM

    Hi guys,

     

    I want to convert two IAPs to CAPs to be managed by a controller but I had a problem. One IAP is model 305 and the other is 325, both running firmware 6.5.1.0-4.3.1.3. The controller is model 7005 running firmware 6.4.4.12. The IAPs already have some configuration. When converting the IAPs I got this message

    problem.png

    Why do I get this error?

    Is it because the IAPs firmware are higher than the controller firmware?

     

    Regards,

    Julián 



  • 2.  RE: Problems when converting IAPs to CAPs
    Best Answer

    MVP EXPERT
    Posted Apr 21, 2017 12:29 PM

    Hey, are you having issues with the IAP305? This requires a minimum of ArubaOS 6.5.1.0 or 8.1.0.0 on the 7005 controller. Try upgrading the 7005 to 6.5.1.0 or above first.

     

     

    http://www.arubanetworks.com/assets/ds/DS_AP300Series.pdf



  • 3.  RE: Problems when converting IAPs to CAPs

    Posted Apr 21, 2017 12:45 PM

    Hi zailon0,

     

    Thanks, I didn't check that before. While I upgrade the controller, I have a doubt. I also noticed that the datasheet says

     

    MINIMUM OPERATING SYSTEM SOFTWARE VERSIONS

    • ArubaOS 6.5.1.0, 8.1.0.0

    • Aruba InstantOS 4.3.1.0

     

    Aside from the controller firmware needed, about Aruba InstantOS 4.3.1.0 I think it means the IAP 305 needs the minimum 4.3.1.0 version, but in the support web site is not found, check this screenshot

    firmware.png

    Am I missing anything?

     

    Regards,

    Julián



  • 4.  RE: Problems when converting IAPs to CAPs

    MVP EXPERT
    Posted Apr 21, 2017 12:59 PM

    That's where I found the info :) So you will need to upgrade the 7005 controller as the firmware is incompatible. 

    I'm also unable to see Instant OS 4.3.1.0 as well (HPE may have removed it), Instant OS 4.3.1.1 is available however and does support IAP305, so give this a try.



  • 5.  RE: Problems when converting IAPs to CAPs

    Posted Apr 21, 2017 01:07 PM

    But I can't find InstantOS 4.3.1.1 either, in the above screenshot Instant firmwares start from 6.4.3.1 on.



  • 6.  RE: Problems when converting IAPs to CAPs

    Posted Apr 21, 2017 04:17 PM

    Hi zailon0,

     

    After upgrading the controller to 6.5.1.0, the two APs were converted to CAP and managed by the controller. I was able to provision the 325 AP to my AP group, but I have problems to provision the 305 to the same group and I don't know why. CPSec is disabled. Look my screenshots.

    Firstly both APs seem to be up

    1.PNG

    When I click on number 2 in Access Points row I get this

    2.PNG

    When I click on the 305 AP MAC address I get this

    3.PNG

    Few seconds later, I get this in Monitoring>Network Summary

    4.PNG

    If a click on number 1 in Access Points row I get this

    5.PNG

    The AP 305 is alternating between up and down and the System Status LED is always green intermittent.

    Please help, I don't know how to troubleshoot this or the commands to use.

     

    Regards,

    Julián

     



  • 7.  RE: Problems when converting IAPs to CAPs

    EMPLOYEE
    Posted Apr 22, 2017 03:50 AM

    The Instant firmware version has two parts, separated by a dash (-):

    Release 6.5.1.0-4.3.1.3; means based on controller version 6.5.1.0, and the Instant version is 4.3.1.3. In your screenshot, you can see the -4.3, and scroll to the right to see the full version name (or just click on it).

     

     



  • 8.  RE: Problems when converting IAPs to CAPs

    Posted Apr 24, 2017 10:12 AM

    Thanks for the clarification Herman!

     

    Best regards,

    Julián



  • 9.  RE: Problems when converting IAPs to CAPs

    Posted Apr 21, 2017 04:50 PM

    Hi zailon0,

     

    After upgrading the controller to 6.5.1.0 the two APs have been converted to CAP and are managed by the controller. However, I provisioned successfully the 325 to my AP group, but I have problems provisioning the 305 to the same group, I don't know the reason. CPSec is disabled. Check the following screenshots.

    Both APs seem to be up

    1.PNG

    After clicking on number 2 in the Access Points row I get this

    2.PNG

    If a click on the MAC address of the 305 AP I get this

    3.PNG

    After a few seconds the AP is down in Monitoring>Network Summary

    4.PNG

    If a click on the red number 1 in the Access Points row I get this

    5.PNG

    I don't know how to troubleshoot this issue or the command to use. Please help.

     

    Regards,

    Julián



  • 10.  RE: Problems when converting IAPs to CAPs

    Posted Apr 21, 2017 05:58 PM

    Hi zailon0,

    After upgrading the controller to 6.5.1.0 the two APs have been converted to CAP and are managed by the controller. However, I provisioned successfully the 325 to my AP group, but I have problems provisioning the 305 to the same group, I don't know the reason. CPSec is disabled. Check the following screenshots.
    Both APs seem to be up
    1.PNG

    After clicking on number 2 in the Access Points row I get this
    2.PNG

    If a click on the MAC address of the 305 AP I get this
    3.PNG

    After a few seconds the AP is down in Monitoring>Network Summary
    4.PNG

    If a click on the red number 1 in the Access Points row I get this
    5.PNG

    The APs is alternating between up and down. The System Status LED is always in green intermittent state.

    I don't know how to troubleshoot this issue or the command to use. Please help.

    Regards,
    Julián