Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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RAP users getting dropped from internal VPN connection

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  • 1.  RAP users getting dropped from internal VPN connection

    Posted Apr 03, 2020 05:06 PM

    We are having issues with some of our RAP users getting dropped from their VPN connection, some chronically. We have an internal VPN that we have to connect to in order to reach our internal management network. We use the Cisco AnyConnect client for this. The connection to the Corp SSID that the RAP is broadcasting appears to be stable, it's just the VPN connection they use after connecting to the Corp SSID that is having an issue.

    Not all users are reporting this problem. I personally have never had it happen to me, but others it's so bad they had to ditch the RAP and just use the AnyConnect to get in that way via another path.



  • 2.  RE: RAP users getting dropped from internal VPN connection

    EMPLOYEE
    Posted Apr 03, 2020 06:50 PM

    Could you please do a show datapath session table for the particular user trying to use VPN client?

    Also, share the user-table entry for the same.

     

     



  • 3.  RE: RAP users getting dropped from internal VPN connection

    EMPLOYEE
    Posted Apr 04, 2020 03:22 AM

    The default rap-gre-mtu is 1200.  Increasing that higher may help with the VPN clients.  You'll need to check what is the value set within the anyconnect client though.