Wireless Access

Hi,

I have a RAP2WG and my new controller running image version 6.3.1.4. Now when I provision my rap to the controller it seems the rap was successfully provision but in the status it says that the rap is disconnected from the controller. Then when I open the diagnostics and ping the controller ip I can able to ping the controller from the rap2. But the rap is keeps in rebooting every 5 minutes so I suspect that the rap has no sync to the controller. I get the datapath session below something there that says that the port 4500 has no sync. Can someone help me to understand more and give ideas how to troubleshoot more on this issue and get this resolve.

Datapath Session Table Entries
------------------------------

Flags: F - fast age, S - src NAT, N - dest NAT
       D - deny, R - redirect, Y - no syn
       H - high prio, P - set prio, T - set ToS
       C - client, M - mirror, V - VOIP
       Q - Real-Time Quality analysis
       I - Deep inspect, U - Locally destined
       E - Media Deep Inspect, G - media signal

  Source IP     Destination IP  Prot SPort DPort  Cntr Prio ToS Age Destination TAge Packets   Bytes      Flags
--------------  --------------  ---- ----- -----  ---- ---- --- --- ----------- ---- --------- ---------  -----
10.50.19.3      10.32.10.40     17   514   514    0/0     0 0   2   local       1e   0         0          FY
1.1.1.131       10.32.10.40     17   8211  8211   0/0     0 0   1   tunnel 12   d    0         0          FCI
1.1.1.131       10.32.10.40     17   8211  8222   0/0     0 0   3   tunnel 12   33   0         0          FYCI
10.32.10.40     1.1.1.131       17   8222  8211   0/0     0 0   1   tunnel 12   33   1         102        FI
10.32.10.40     1.1.1.131       17   8211  8211   0/0     0 0   1   tunnel 12   d    0         0          FYI
10.32.10.40     10.50.19.3      17   514   514    0/0     0 0   1   local       1e   0         0          FC
10.3.28.79      10.32.10.40     6    42789 22     0/0     0 0   0   pc1         495  3         252        C
10.16.18.6      10.32.10.40     6    55074 4343   0/0     0 0   1   pc1         e    0         0          C
10.16.18.6      10.32.10.40     6    55075 4343   0/0     0 0   1   pc1         e    0         0          C
10.32.10.40     10.3.28.79      6    22    42789  0/0     0 4   0   pc1         495  1         116        

10.32.10.40     10.16.18.6      6    4343  55074  0/0     0 0   0   pc1         e    0         0          
10.32.10.40     10.16.18.6      6    4343  55075  0/0     0 0   0   pc1         e    0         0          
10.252.158.50   119.92.206.10   17   4500  18962  0/0     0 0   5   1/3         52   0         0          FY
10.252.158.11   10.252.158.10   105  0     0      0/0     0 0   0   1/2         d7f6 1         108        FC
10.252.158.10   10.252.158.11   105  0     0      0/0     0 0   0   1/2         d7f6 1         108        F
119.92.206.10   10.252.158.50   17   18962 4500   0/0     0 0   1   1/3         52   0         0          FC

Joe1979,

Two questions:

- Did you try provisioning other devices besides the RAP2WG as RAPS?

- Did the RAP2WG work on previous code?

Type "show log system 50" on the commandline to get an idea what could be going on...

Hi,

- Did you try provisioning other devices besides the RAP2WG as RAPS?

>>> Yes RAP3 RAP155 and RAP5 will work fine. My coworker works fine his RAP2 to this new OS

- Did the RAP2WG work on previous code?>>>>>> yes it will work fine on 6.1.4.1

Please see if the article here:  https://arubanetworkskb.secure.force.com/pkb/articles/HowTo/R-1425 applies to you.  If not, please open a TAC case.