Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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RAPs dropping clients: Tunnel IP changes every 24 hours

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  • 1.  RAPs dropping clients: Tunnel IP changes every 24 hours

    Posted Apr 02, 2020 05:36 PM

    I've had some random issues with a few RAPs in the last few days. Only a few users, and I chalked it up to flaky home internet. But this one is getting a new tunnel IP exactly once/day at 16:08. When it does, the user gets dropped from wifi. Is there a timeout?
    AP303H on a 7220 MD running 8.5.0.6.

     

    Thu Apr 2 16:09:29 2020 System Tunnel IP changed from 169.254.5.254 to 169.254.6.32.
    Thu Apr 2 11:55:37 2020 System Status changed to 'OK'
    Thu Apr 2 11:55:37 2020 System Up
    Thu Apr 2 11:15:24 2020 System Status changed to 'Controller is Down'
    Thu Apr 2 11:15:24 2020 System Down
    Wed Apr 1 16:09:26 2020 System Tunnel IP changed from 169.254.5.210 to 169.254.5.254.
    Tue Mar 31 16:09:08 2020 System Tunnel IP changed from 169.254.5.172 to 169.254.5.210.
    Mon Mar 30 16:04:09 2020 System Tunnel IP changed from 169.254.5.169 to 169.254.5.172.
    Mon Mar 30 16:03:17 2020 System Status changed to 'OK'
    Mon Mar 30 16:03:17 2020 System Up
    Mon Mar 30 16:03:17 2020 System Device rebooted while marked as down: Device uptime value changed (current: 4 mins 29 secs, calculated: 41 mins 41 secs) and
    Change in number of reboots detected (got 19, expected 17)
    Mon Mar 30 15:58:19 2020 System Status changed to 'AP is no longer associated with controller'
    Mon Mar 30 15:58:19 2020 System Down
    Mon Mar 30 15:34:09 2020 System Tunnel IP changed from 169.254.5.164 to 169.254.5.169.
    Mon Mar 30 15:28:16 2020 System Status changed to 'OK'
    Mon Mar 30 15:28:16 2020 System Up
    Mon Mar 30 15:28:16 2020 System Device rebooted while marked as down: Device uptime value changed (current: 6 mins 40 secs, calculated: 2 hrs 55 mins 39 secs) and
    Change in number of reboots detected (got 17, expected 15)
    Mon Mar 30 14:58:15 2020 System Status changed to 'AP is no longer associated with controller'
    Mon Mar 30 14:58:15 2020 System Down
    Mon Mar 30 12:49:16 2020 System Tunnel IP changed from 169.254.5.162 to 169.254.5.164.
    Mon Mar 30 12:38:12 2020 System Status changed to 'OK'
    Mon Mar 30 12:38:12 2020 System Up
    Mon Mar 30 12:38:12 2020 System Device rebooted while marked as down: Device uptime value changed (current: 5 mins 35 secs, calculated: 46 mins 13 secs) and
    Change in number of reboots detected (got 15, expected 13)
    Mon Mar 30 12:33:13 2020 System Status changed to 'AP is no longer associated with controller'
    Mon Mar 30 12:33:13 2020 System Down
    Mon Mar 30 12:08:21 2020 System Status changed to 'OK'
    Mon Mar 30 12:08:21 2020 System Up
    Mon Mar 30 12:08:21 2020 System Device rebooted while marked as down: Device uptime value changed (current: 16 mins 12 secs, calculated: 9 days 19 hrs 33 mins 29
    secs) and Change in number of reboots detected (got 13, expected 11)
    Mon Mar 30 12:04:06 2020 System Tunnel IP changed from 169.254.4.111 to 169.254.5.162.



  • 2.  RE: RAPs dropping clients: Tunnel IP changes every 24 hours

    EMPLOYEE
    Posted Apr 02, 2020 07:10 PM

    That looks like the Airwave log.

     

    I would look at the system log on the controller to see if there is a reboot reason.