Wireless Access

New Contributor

Setup Ring Doorbell

Hello Airhead friends,

I have an Aruba 7010 controller running OS version and I am trying to configure a Ring Doorbell device. I have gone as far as connecting the Ring to our wifi, receive the ring from the device to my ipone, can see the client under aruba Dashboard, but when I try to connect to see the video from my iphone, I receive an error message. The message is "We're having trouble connecting to your ring doorbell." Also, the wifi SSID of the Ring and the SSID of my phone are the same.

I would really appreciate any assitance or ideas that you can provide.


Thank you,


MVP Expert

Re: Setup Ring Doorbell



Download the Fing app from the play store or apple store.

Scan the connected wifi network. Do you see your ring doorbell in the Fing app?


You say you saw the client in the dashboard, referring to the ring doorbell or your phone, or both? 


I have a ring doorbell running on MM/MD 8.4 environment using a cluster of 7005s. 


What licenses do you have on the controller? What APs are you using?

Sean Rynearson
Smart Spaces TME
Phone: 706.972.1520
Twitter: @srynearson
Airheads: @srynearson
New Contributor

Re: Setup Ring Doorbell

Thanks for you helpful message i was also facing that issue with ring doorbell 2. Now all set just due to your helful post thanks again.

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