Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Syslog error from 3600 - should I be concerned?

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  • 1.  Syslog error from 3600 - should I be concerned?

    Posted Apr 14, 2015 03:16 PM

    I'm getting this error about once a minute in my syslogs:

     

    Apr 14 10:50:24 2015 hq3600-1 stm[1780]: <399803> <ERRS> <hq3600-1 172.30.0.37>  An internal system error has occurred at file sapm_gap.c function sapm_gap_read_lms_ap_basic_info line 4471 error ncfg_group_sxdr_read ap_fixed failed: sxdr error.

     

    Not sure when it started.. this is a lab setup with a pair of 3600s in HA.  The controllers have been running for a while, but the network gear gets shut down when I'm not using it, to minimize fan noise and wasted power.  I brought the stack up this morning, started a Splunk VM to watch the log tail, and noticed this happening.

     

    There was one other message on the Airheads archive where this happened, but the OP opened a TAC case and never followed-up on the forum post.  Just wondering if anyone knows what an sxdr is and why it's having a problem reading ap basic info.


    #3600


  • 2.  RE: Syslog error from 3600 - should I be concerned?
    Best Answer

    Posted Apr 14, 2015 03:38 PM

    This is from the ArubaOS 6.3.x Syslog Messages guide:

    2015-04-14 15_36_19-ArubaOS 6.3.x Syslog Message Guide (1).pdf.png



  • 3.  RE: Syslog error from 3600 - should I be concerned?

    Posted Apr 14, 2015 05:54 PM

    Huh.  Didn't know about the syslog guide.  Handy.  Thanks for pointing that out.

     

    Unfortunately, I think this is an NFR box, so I kinda doubt there's actually a support contract on it.  Guess I'll reboot and hope it goes away, and bend the ear of our SE if not.