Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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System is halt and can't boot OS

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  • 1.  System is halt and can't boot OS

    Posted Nov 13, 2015 07:48 AM
    How to fixing this probelm?
    I have a probelm when installing aruba controller 7210. Power status is off and can't boot OS, command appears on the controller when i use console are :
     

    Stage 1 Loader 1.0.2.0 (build 43722)
    Built: 2014-05-13 at 10:07:14

    Secure Boot Enabled on the Processor

    Initialized I2C0 Controller.
    Initialized I2C1 Controller.
    SPD Rev:0x12 DIMM:0 Type:2 Speed:800MHz #Rank:1
    DDR3: Node 0 Channel 0 Mem size = 2048 MB UDIMM
    SPD Rev:0x12 DIMM:0 Type:2 Speed:800MHz #Rank:1
    DDR3: Node 0 Channel 1 Mem size = 2048 MB UDIMM
    SPD Rev:0x12 DIMM:0 Type:2 Speed:800MHz #Rank:1
    DDR3: Node 0 Channel 2 Mem size = 2048 MB UDIMM
    SPD Rev:0x12 DIMM:0 Type:2 Speed:800MHz #Rank:1
    DDR3: Node 0 Channel 3 Mem size = 2048 MB UDIMM
    Ref Clk @133MHz
    DDR3: Node 0 DRAM frequency 800 MHz
    DDR3: Node 0 CPU frequency 800 MHz
    mtb_ps:125 clock:1250 trc:39 trcd:11 trp:11
    AP3:A0CFFF0 ODTP1:10000
    Board DDR VDD set to 1.5V.
    N:0 CH:0 additional rdlvl rdly:1
    N:0 Ch:0 m:32 s:32 R OK.
    Rank:0 HW WLVL Passed Mask:1FF
    AP3:A0CFFF0 ODTP1:10000
    n:0 ch:0 RTT WR:0200
    ===N:0 Ch:0 m:32 s:32 RW OK.
    Starting address/cmd align [4T..3T]
    N:0 CH:0 SR ADDR/CMD:(B:00 E:5D 00) 2E
    N:0 CH:0 MR ADDR/CMD:(00 7F 00) 3F
    n:0 ch:0 addr mode:4T OK
    N:0 CH:0 MR ADDR/CMD:(00 7F 00) 3F
    n:0 ch:0 addr mode:3T OK
    n:0 ch:0 addr mode:3T OK
    Node:0 Ch:0 TGE Set Memory:2048 MB value:FF FF -- PASS
    Node:0 Ch:0 TGE Set Memory:2048 MB value:FF 00 -- PASS
    Node:0 Ch:0 TGE Set Memory:2048 MB value:AA 55 -- PASS
    Node:0 Ch:0 TGE Set Memory:2048 MB value:00 00 -- PASS
    mtb_ps:125 clock:1250 trc:39 trcd:11 trp:11
    AP3:A0CFFF0 ODTP1:10000
    Board DDR VDD set to 1.5V.
    N:0 CH:1 additional rdlvl rdly:1
    N:0 Ch:1 m:32 s:32 R OK.
    Rank:0 HW WLVL Passed Mask:1FF
    AP3:A0CFFF0 ODTP1:10000
    n:0 ch:1 RTT WR:0200
    ===N:0 Ch:1 m:32 s:32 RW OK.
    Starting address/cmd align [4T..3T]
    N:0 CH:1 SR ADDR/CMD:(B:00 E:5E 00) 2F
    N:0 CH:1 MR ADDR/CMD:(00 7F 00) 3F
    n:0 ch:1 addr mode:4T OK
    N:0 CH:1 MR ADDR/CMD:(00 7F 00) 3F
    n:0 ch:1 addr mode:3T OK
    n:0 ch:1 addr mode:3T OK
    Node:0 Ch:1 TGE Set Memory:2048 MB value:FF FF -- FAIL
    Node:0 Ch:1 TGE Set Memory:2048 MB value:FF 00 -- FAIL
    Node:0 Ch:1 TGE Set Memory:2048 MB value:AA 55 -- FAIL
    Node:0 Ch:1 TGE Set Memory:2048 MB value:00 00 -- FAIL

    XLOAD ERROR:-1

    Exception Error :
    -----------------------------------------------------------------------------------

    EPC(CP0 No.14) : 0x00000000 (Failed Address)
    Status(CP0 No.12) : 0x740000c4
    Cause(CP0 No.13) : 0x40008078
     TI(Internal Timer Interrupt)
     IP7-0(Interrupt Pending) : 0x80
     7 6 5 4 3 2 1 0
     ---------------
     1 0 0 0 0 0 0 0
     ---------------
     ExcCode(Exception Code) : 30
    EPC(14) : 0x9fc0e220
    BadVAddr(8) : 0x00000000
    EBase(15.1) : 0x80000000
    IntCtl(12.1) : 0xf8000000
    EIRR(9.6) : 0x0000000000000080
    CasheErr(27) : 0x00000000
    ECC(26) : 0x00000000
    ErrorEPC(30) : 0x9fc00750

    -----------------------------------------------------------------------------------
    HALT HERE



  • 2.  RE: System is halt and can't boot OS
    Best Answer

    Posted Nov 13, 2015 08:13 AM
    open a TAC case it will the quickest way to resolution


  • 3.  RE: System is halt and can't boot OS
    Best Answer

    Posted Nov 13, 2015 09:15 AM
    let us know the outcome


  • 4.  RE: System is halt and can't boot OS

    Posted Nov 07, 2016 03:24 AM

    Hi all, 

    i just meet this error and i would like to ask got any solution about this error.I just upgrade firmware then reboot the contoller then system is halt....please help..thx



  • 5.  RE: System is halt and can't boot OS

    EMPLOYEE
    Posted Nov 07, 2016 06:58 AM

    That is typically a hardware issue that should be addressed by TAC.



  • 6.  RE: System is halt and can't boot OS

    Posted Nov 07, 2016 06:44 PM
    Hi,I just upgrade controller firmware Aruba os 6.4.4.3 to 6.4.4.9 only also
    can make hardware faulty? Or got any reason to make hardware faulty?


  • 7.  RE: System is halt and can't boot OS

    EMPLOYEE
    Posted Nov 07, 2016 07:09 PM

    Not that I know of, but TAC should be able to resolve it.  We would only be able to guess what has happened here...