Wireless Access

Reply
Highlighted
Guru Elite

Re: Unable to access the controller from the browser

Qwazy,

 

In the flashbackup.tar file, "webcert" needs to be a folder, and not a file.  That is why you are getting the error message.

 

Find the webcert file in the flashbackup.tar and delete it.  Load the new flashbackup.tar onto the controller and see if that works.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
Highlighted
Contributor I

Re: Unable to access the controller from the browser

cjoseph,

 

I ran the command backup flash.

i then copied it to my desktop deleted the file webcert

i then re-tar'd and gz'd the file

i then copied back to the controller

i then ran restore flash it stated it was successful and i then reloaded

i still get the error

 

/etc/init.d/rcS: 614: cannot create /flash/webcert/cnname: Directory nonexistent

 

thanks for the help..

Highlighted
Guru Elite

Re: Unable to access the controller from the browser

It will only work if Webcert can be seen as a file and not a folder.

I do not know what can be done beyond that. You might have to start from scratch if you cannot open a support case.

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
Highlighted
Contributor I

Re: Unable to access the controller from the browser

Do you mean seen as a folder and not a file?

 

UPDATE: i am trying this now - create a folder called webcert in the backup and then restore it?

 

thanks again

Highlighted
Guru Elite

Re: Unable to access the controller from the browser

No. If you see it as a file and delete it, it should work. If you see it as a folder, it would not work.

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
Highlighted
Contributor I

Re: Unable to access the controller from the browser

cjoseph,

 

I am sorry for my stupidity but your first post stated:

 

In the flashbackup.tar file, "webcert" needs to be a folder, and not a file.  That is why you are getting the error message

 

So i went into my known good backup and i see it as the webcert folder with 3 files in it

 

the latest backup taken from where i cant get into the webui had webcert as a file so i deleted it, reported as successful and so i reloaded but still get the error

 

I guess i will just have to learn everything from the command line (lol) as i dont have a support contract for this since i purchased it off of ebay for learning

 

I really appreciate the help

Highlighted
Guru Elite

Re: Unable to access the controller from the browser

Okay.

You will probably have to start from scratch. What worked before is not working with you.

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
Highlighted
Contributor I

Re: Unable to access the controller from the browser

Im lost at what you mean by start from scratch?

 

If you are talking about write erase all i have ran that many times

Highlighted
Guru Elite

Re: Unable to access the controller from the browser

What happens when you do a write erase?

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
Highlighted
Contributor I

Re: Unable to access the controller from the browser

same error:

 

/etc/init.d/rcS: 614: cannot create /flash/webcert/cnname: Directory nonexistent

 

I have ran the erase all before trying to restore flash and also after

 

I just tried a restore with creating the folder webcert and it stated successful but still got the error after a reboot

 

I then tried a restore with creating the folder webcert and placed the 3 files from my good backup in the folder but this time i received the error unable to untar

 

dam what a waste of money, i should have waited to see if the district would have purchased me one next year

 

Thanks for the all your help, i truly appreciate everything