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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Upgrading ArubaOS and ArubaCare support.

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  • 1.  Upgrading ArubaOS and ArubaCare support.

    Posted Nov 12, 2012 06:04 PM

    Hi,

     

    We have an Aruba 3200 controller running ArubaOS 3.4.2.3. I would like to upgrade the OS if possible. As time goes on im getting more familiar with the Aruba system but am happy to get this done by an Aruba support team. Our ArubaCare support apparently ran out this year but im happy to renew if this will cover it. Can someone explain to me briefly what the ArubaCare support does cover and if it would cover this upgrade.

     

    Thanks


    #3200


  • 2.  RE: Upgrading ArubaOS and ArubaCare support.
    Best Answer

    EMPLOYEE
    Posted Nov 12, 2012 08:12 PM

    The ArubaCare Agreement is here:  http://www.arubanetworks.com/pdf/ArubaCare_Agreement.pdf

     

    Consulting on an upgrade is included..

     

     



  • 3.  RE: Upgrading ArubaOS and ArubaCare support.

    EMPLOYEE
    Posted Nov 13, 2017 02:52 PM

    With AOS 8.x, is there a need to consider ArubaCare for the VMM?  I know the controllers would be good to have ArubaCare, but unsure about the VMM.  Thoughts?



  • 4.  RE: Upgrading ArubaOS and ArubaCare support.

    EMPLOYEE
    Posted Nov 13, 2017 07:16 PM

    Yes, for TAC and software support. ArubaCare for VMM is just changing the hardware support to VM/software support.