Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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VIA client crashes Win7

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  • 1.  VIA client crashes Win7

    Posted Apr 11, 2012 07:16 AM

    I installed VIA 2.1 for Windows on a Windows 7 64bit system to do some testing.

    Everytime I hit login the client crashes...anyone else experiencing this or is it my test machine?

     

    Update: I also installed the VIA 2.1 client on a Windows XP 32bit laptop, same problem.

     

    Might have something to do with the fact that i've not prepared the controller (6.1.2.4) for VIA clients at all.

    Back to RTFM ;-)

     

     



  • 2.  RE: VIA client crashes Win7

    Posted Apr 12, 2012 12:08 AM

    Hi,

     

    Could you please send diagnostic using "Send Log" button to dl-via-dev@arubanetworks.com?

     

    Regards,

    Anand Choubey 

     

     



  • 3.  RE: VIA client crashes Win7

    Posted Apr 12, 2012 04:20 PM

    Yep will do.



  • 4.  RE: VIA client crashes Win7

    Posted Oct 29, 2012 12:47 AM

    Is there any update on this issue?  

     

    I have had the VIA client working before, and currently, on a Windows 7 64 bit system but now I am running into this same problem.

     

    I have tried 2 versions of VIA to see if it was the version or not; versions 2.1.0.2 and 2.1.1.0 both crash.  

     

    The machine that it is crashing on has a new install of Windows 7.  Before the re-install of Windows, the VIA client WAS running version 2.1.0.2 without fail.  The only change was hard drive replacement.



  • 5.  RE: VIA client crashes Win7

    Posted Oct 29, 2012 01:10 AM

    And...nevermind, I tried the version of the client that was on our controller for download instead of just grabbing it out of my files and now it is working....however, I did find that if you let your eval license expire, it erases all configuration for via that you did have...annoying...