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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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WEBCC NOT SHOWING CATEGORIES, NOR BLOKCING URLs

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  • 1.  WEBCC NOT SHOWING CATEGORIES, NOR BLOKCING URLs

    Posted Jan 17, 2020 06:42 AM

    I have an Aruba controller 7010, running AOS 6.5, with 1x AP-134, and with 1x license AP, 1x license PEFNG, 1x license RFP and 1x license SUB1-WebCC (it has not expired).

     

    I have configured the Firewall to enable WebCC and DPI, both global and in the role I am using for my clients.

     

    When I activated WebCC in global Firewall I got the message “Need to configure IP name server on enabling webcc”. Is it due to a mismatch in the configuration? I have configured:

     

    ip domain lookup

    ip name-server 1.1.1.1

    ip name-server 8.8.8.8

     

    but if I disable WebCC and enable it again the message is still appearing. Is it a normal behavior or I have forgotten something in the configuration?

     

    On other side, It looks that the controller has downloaded the DB, as when showing web-cc stats, DB Entries is 1000000. In the same command, Web Content Classification enabled is Yes and DNS/Name Server configured is Yes.

     

    The issue is that at the dashboard, in the AppRF Tab I can see the different apps categories, and I can block them, for example web, but in the web content tab I only see unassigned categories. I try to block adult website and it does not work and the blocked sessions tab is empty.

     

    It looks that WebCC has not been correctly enabled.

     

    Any suggestion? Thanks.

     



  • 2.  RE: WEBCC NOT SHOWING CATEGORIES, NOR BLOKCING URLs

    Posted Jan 17, 2020 07:14 AM
    After enabling the DNS lookup and DPI , did you reboot the controller ? for those settings to take effect the controller needs to be rebooted

    Sent from Mail for Windows 10


  • 3.  RE: WEBCC NOT SHOWING CATEGORIES, NOR BLOKCING URLs

    Posted Jan 17, 2020 07:25 AM

    Thanks for your interest.

     

    Yes. I have reboot the cotroller more than one time.

     

    Regards.



  • 4.  RE: WEBCC NOT SHOWING CATEGORIES, NOR BLOKCING URLs
    Best Answer

    Posted Jan 18, 2020 10:21 AM

    I updated to 6.5.4.15, reset the controller and configure it again. Now, it works.

    I do not think the issue has to do with the version. Perhaps, a parameter incompatible with web-cc.