What is the purpose of license support contract?
03-29-2019 03:16 AM
We have Aruba 7030 controller. We maintain a support contract for it. We renewed it lat year for 3 years (H9PX9AC). We need to buy extra AP capacity and PefNG licences for this controller. And reseller says there is also support contract per license count; Aruba 3Y FC 24x7 License PEF Cn SVC [for JW473AAE] .
So why there is a support contract per license also? What is the benefit of it? Is this mandatory?