Wireless Access

Reply
Highlighted
Contributor II

Wifi scan for location give you wrong result

Hi,

 When I connect to my guest wifi and  have wifi-scanning on for Location  it shows me a wrong location, like different city "where we first staged the equipment and provision the APs at our HQ lab". How I can change that. I am running the following 

ArubaOS 6.5.4.10

AP 335

Controller 7005

Guru Elite

Re: Wifi scan for location give you wrong result

If it is Google:  https://googleblog.blogspot.com/2011/11/greater-choice-for-wireless-access.html


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.4 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
Sign up for Security Alerts
Aruba Technical Webinars
Contributor II

Re: Wifi scan for location give you wrong result

The APs giving me the wrong location when I do wifi location scan. How to get the SSID to advertise the right location?

Guru Elite

Re: Wifi scan for location give you wrong result

Honestly, that is a Google question.  The article says how you can remove youe BSSIDs from that location.  I assume you can change it back, but ask Google.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.4 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
Sign up for Security Alerts
Aruba Technical Webinars
MVP Guru

Re: Wifi scan for location give you wrong result

This is a known 'issue'. Google (and others) use several techniques to improve location detection, like mapping wireless networks (technically BSSIDs) to a location. That is done through the cars they drive around for Streetview, but also by crowd-sourcing of the devices that have multiple location methods like cellular, GPS, wifi, and upload what they see.

 

I have seen this in events, where our phones (and those of the attendees) showed the location of where the APs were before, and with demos where I even have seen my location jump between Europe and California US near the Aruba HQ. Apparently, the APs were used there before.

 

When you search on the internet, you will see that people have similar issues when they move houses and their location is still at their old house for a few days.

 

Till now, I haven't found a good solution to fix this 'on-demand', but if you wait a few days it will auto-correct if as many as needed phones have reported GPS+cellular+WiFi location. It might work (but you never know) to use Google maps to enable GPS and walk around the perimeter of your building, while WiFi is enabled as well. You probably need to disable opt-outs for the sharing of your information and location history. It's nearly impossible to contact Google and trigger an immediate change of location, and probably by the time you found out, the issue has disappeared as enough new data has come in.

--
If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).
Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: