@fayez.e wrote:
i was looking at another thread and found out that it has something to do with the ap rebootstrapping. after restarting the AP couple of times, I was desperate and logged a call with TAC. while I was waiting for a response the access point began functioning again.
I still don't know what happened, but maybe TAC team will be able to pin point the issue. if I comeup with any findings I will post it here later.
If the access point is rebootstrapping, there is some connectivity issue:
- Check the speed and duplex negotiated by the access points
- Check the port from the controller to your switch to see if there are any errors
- Check the ports from the access points to their switches to see if there are any errors
If you find any errors, problems, test the physical cabling....
If it is happening to a number of access points, the problem is physically close to the controller..